HVAC Service Manager

Job Description

Job Description

HVAC Service Manager | $55,000 - $80,000 Salary DOE + Performance Bonus StructureIf you have strong leadership skills, a solid HVAC background, and a passion for developing high-performing teams, we'd love to hear from you!Position Overview: Oversee the day-to-day operations of the service department, ensuring efficient workflow, and exceptional customer serviceManaging team of technicians & maintaining service schedulesOverseeing training and development ensuring compliance with industry standards and company policyInsure timely completion of HVAC service requestsMaintaining customer relationsDaily billing and warranty claimsOrdering parts & finalize technicians estimatesEnsure all vehicles are stockedPerformance reviews of TechniciansWork Schedule: Monday through Frida | 40+ hours weekly | overtime as requiredRedmond's Complete Comfort | Lock Haven PAOur Services are is Central PA | Lock Haven / State College / Williamsport and the surrounding area.Family-owned & operated, we are a full-service HVAC, plumbing, & electrical company serving central PA. As the first and only Bryant Factory Authorized Dealer in Clinton County, we focus on educating our customers and offering expert guidance tailored to their HVAC needs. Our skilled, diverse team is committed to delivering exceptional services, from expert advice to top-tier maintenance and installation, all while fostering a supportive environment for professional growth.Offerings: In-house HVAC trainer & NATE Certification testing proctorBryant Authorized DealerCould-based dispatch software - We use Service Titan (no paper!)Consistent weekly pay scheduleJoin a company known for its integrity and commitment to positively impacting the community.We care about your well-being and support both your professional and personal needs, including your family.Be valued and challenged in a supportive environment where you can make a real difference in our community and customers' lives.Benefits:Health Insurance: Company covers 75% of the employee premium, 25% for dependentsRetirement Plan: IRA with 3% company matchCompany-issued phone, tablet, and uniform3 PTO / sick days6 paid holidays +2 paid floating holidays (Easter & your birthday)!80 hours paid vacationQualifications / Experience: Valid driver's license and insurable driving record3+ years of related experience and/or training in management in a service industry, or an equivalent combination of education and experience3 years of HVAC industry knowledgeStrong computer skills & MS Office proficiency (Word, Outlook, Excel)Service Titan software experience is a plusStrong leadership skills with the ability to motivate, train, and develop a team of techniciansExcellent communication and interpersonal skills for effective customer interactions and team collaborationAbility to manage multiple tasks, prioritize work, and meet deadlinesStrong problem-solving and decision-making abilitiesStrong organizational and administrative skills for managing service schedules, reports, and inventoryHigh school diploma or equivalent