Surgical Coordinator

Overview The Plastic Surgery Center and its affiliates (ARSA, TPSC, SMM, and TCOPS) are among the largest plastic surgery medical practices in the country. Our expanding team of physicians, combined with ongoing medical advancements, enables us to offer patients extraordinary clinical services with a 5-star experience. We value safe patient care, employee satisfaction, and growth opportunities in a culture of teamwork, respect, and appreciation for all roles. SMM is seeking a Surgical Coordinator to join our team. Pay Base pay range : $24.00/hr - $27.00/hr This range is provided by The Plastic Surgery Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Key Responsibilities Be the Anchor of the Surgical Journey Flexible & Mobile: Willingness to travel between office locations and adapt to a flexible schedule based on physician\'s locations Patient Engagement: Meet with patients in person, over the phone, or via telehealth to guide them through their surgical process Procedure Planning: Clearly explain surgical procedures, insurance benefits, authorization requirements, and policy guidelines to patients Surgical Scheduling: Coordinate surgery dates based on physician availability and operating room schedules; communicate with hospitals and imaging departments to secure appointments and send necessary documentation Pre/Post-Op Coordination: Schedule all pre- and post-operative visits with physicians, PAs, or nurses to ensure continuity of care Collaborative Case Management: Coordinate co-surgical cases with referring physician offices and maintain open lines of communication Patient Communication: Respond promptly to patient calls and emails, providing timely updates and support Financial Coordination: Collect applicable fees prior to surgery and ensure patients are informed about their financial responsibilities EMR Documentation: Maintain accurate and detailed records of all patient interactions and updates in the electronic medical record system Schedule Optimization: Review and adjust physician schedules to maximize efficiency and patient access Administrative Support: Enter and update templates for office hours, on-call schedules, and meetings; schedule internal meetings as needed Care Team Communication: Send consultation and post-op notes to referring providers to ensure coordinated care Insurance Management: Initiate and follow up on insurance authorizations, verify eligibility, and communicate financial details to patients What We’re Looking For Compassionate & Patient-Focused: Warmth, empathy, and a supportive presence to guide patients through their treatment journey Exceptional Communicator: Confident and professional when engaging with physicians, patients, and colleagues Detail-Oriented & Organized: Strong precision and structure in patient care Team Player Across Departments: Works with front desk, customer care, billing, nursing, and credentialing Flexible & Reliable: Willing to assist across roles as needed Note: the starting rate within this range for this role varies depending on a number of factors, including qualifications, skills, competencies, experience, and location. Benefits Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance 401k and Profit sharing Paid Time Off Mileage Reimbursement Contribution to Health Benefits Company Discounts on Products & Services Job Type: Full-time Seniority level Associate Employment type Full-time Job function Administrative Industries Medical Practices and Hospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr