Field Access & Reimbursement Manager

Field Access & Reimbursement Manager

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

At MiniMed, we're focused on making every day a better day for people living with diabetes. Central to this mission, is ensuring patients and their HCPs can navigate health plan coverage requirements so patients can start and stay on therapy. We have created a new position in the US market access organization, a Field Access & Reimbursement Manager (ARM). This role offers the opportunity to be a part of a growing team dedicated to advancing patient access to MiniMed's portfolio of diabetes technology.

The Field Access & Reimbursement Manager is the primary field-based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff to facilitate appropriate patient access to MiniMed's diabetes therapies and technologies. This role serves as the lead reimbursement and access subject matter expert, spending approximately 70 percent of time in the field supporting HCP offices with prior authorization requirements, documentation needs, and payer-related and fulfillment access challenges. The role also functions as the primary point of contact for triaging access issues to internal teams such as DME and PBM account management, retail pharmacy or distribution, ensuring timely and compliant resolution.

Key Responsibilities

• Field-Based Reimbursement Support
• Serve as a field-based reimbursement and access expert for assigned geography
• Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements
• Support HCP offices in understanding payer-specific requirements to facilitate accurate and timely submissions
• Identify systemic access barriers and support resolution strategies within established policies and procedures
• Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource

Access Issue Management and Triage

• Act as the primary field contact for HCP-reported reimbursement and access challenges.
• Triage cases appropriately to DME and PBM account management, retail pharmacy, distribution, or other internal access support functions based on issue type and complexity
• Partner cross-functionally to ensure seamless handoffs, clear accountability, and timely follow-up with sales team
• Monitor case progress and outcomes, ensuring alignment with customer expectations and internal service standards

Cross-Functional Collaboration and Insights

• Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement.
• Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges.
• Provide feedback to internal teams to support continuous improvement of access programs and resources
• Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends.

Scope and Impact

• Acts with a sense of urgency to address critical access and affordability issues for patients
• Influences reimbursement outcomes through education, issue resolution, and coordination with internal access resources
• Operates independently within established policies while escalating complex issues as appropriate

Required Qualifications

To be considered for this role, please ensure the minimum requirements are evident in your resume.

Bachelor's degree in healthcare or business/public administration and 5+ years of experience in reimbursement, market access, patient services, or field-based healthcare support roles

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary ranges for U.S (excl. PR) locations (USD):$109,000.00 - $185,000.00This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey when and how they need it. For more than 40 years, we've been committed to redefining what's possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it's needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

Learn more about our business, and our mission here.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.