Receptionist

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Receptionist is responsible for greeting and assisting visitors and tenants professionally, managing calls and mail, and supporting the Facilities team as needed. This role requires maintaining effective working relationships, adapting to dynamic needs, and ensuring excellent communication and professionalism to contribute to a welcoming environment.

Role Description

• Greet and assist visitors and tenants in a professional and friendly manner, ensuring they reach the appropriate contact.

• Utilize company systems to route calls, mail, and manage general contact with internal employees and visitors.

• Maintain all tasks related to the Front Desk, ensuring punctuality and dependability within specific shift hours.

• Interact constantly with internal employees, customers, and vendors via various communication tools.

• Assist the Facilities team and provide backup support as needed.

• Complete assignments promptly and efficiently.

• Establish and maintain effective working relationships with all contacts.

• Adapt and be flexible as part of the team to meet dynamic needs.

• Ensure excellent communication skills are applied in all interactions.

• Support the overall functioning of the Facilities Team and contribute to a welcoming environment.

Behaviors and Competencies

• Communication: Can communicate simple ideas and information clearly.

• Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

• Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned.

• Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

• Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned.

• Resilience: Can demonstrate a willingness to persevere through difficulties when they arise.

• Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines.

• Interpersonal Skills: Can communicate effectively and build relationships with others in minor situations.

• Flexibility: Can adjust to changes in tasks and responsibilities when required.

• Professionalism: Can demonstrate a willingness to adhere to workplace norms and expectations.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic

• Proficient in handling and safeguarding confidential information with the utmost integrity and adherence to privacy regulations and organizational policies. - Basic

Other Requirements

• Completed High School Diploma or GED required

• Ability to work flexible hours

The base salary range for this position is $35,000 - $40,000. The estimated on-target earnings, or OTE, which includes a base salary, are $35,000 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and
flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status