Program Manager - BPM

We are seeking a Program Manager over Process Improvement to support multiple ongoing initiatives and improve business processes across the organization. This individual would ideally be located in the East Coast but open to remote for the right candidate. The team is currently using Sharepoint as a documentation tool and need a improved process. This person will work cross functionally to capture current-state workflows, translate discussions into clear process maps/flowcharts using BPM tools such as SAP Signavio and ensure processes are well-documented and easily accessible. They will lead initiatives end to end, including process documentation, root cause analysis, solution design, implementation planning, and performance measurement, while collaborating closely with stakeholders at all levels. This role also involves leveraging technology to automate manual processes, configuring and optimizing systems, developing tools and applications, and ensuring successful rollout of enhancements. The ideal candidate is highly analytical, collaborative, and has a strong focus on change management/continuous improvement.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- Experience with Business Process Mapping and Modeling (BPMN processes and SAP Signavio)
- Ability to work cross functionally and translate business discussion into clear process flow
- Experience working on multiple projects simultaneously
- Process driven mindset
- Experience working in large, enterprise enviorments


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.