Program Manager

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. The Program Manager manages projects within the Dust wipe Unit and notifies the Assistant Director when/if issues arise that require Senior Management intervention. Responsibilities include but are not limited to the following: Handle administrative tasks related to staff management, including reviewing productivity, approving leave, handling or escalating issues, disciplinary actions, and staff development. Ensure proper planning and scheduling of office and Dust Wipe Technicians assignments. Conduct periodic field visits to monitor dust wipe inspections activity. Review, research, and analyze data to identify productivity and other trends. Research and resolve inquiries from property management office and vendors. Typical inquiries include Maximo dust wipe inspection appointment and results. Support Assistant Director in documenting, maintaining, and enforcing policies, procedures, systems, and applications to meet City and Agreement compliance requirements. Perform other tasks as needed to support and improve overall operations of Inspection units. Additional Information For NYCHA employees: Employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS). NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Associate Inspector (Housing) title on 12/09/25. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. ASSOCIATE INSPECTOR (HOUSING) - 31675 Minimum Qualifications Six years of full-time experience performing one or a combination of the following, one year of which must have been in a supervisory capacity: As a fully trained worker in one of the following trades: masonry, carpentry, plumbing, plastering, or ironwork; or In charge of the maintenance and repair of multiple dwellings for a real estate management organization; or Performing field inspections requiring the gathering and reporting of data concerning the physical aspects of housing or of building construction or renovation; or At least four years of experience, as described in "1" above, at least one year of which must have been in a supervisory capacity, plus sufficient education in an accredited college or technical school in subjects directly related to "1" above or education towards a baccalaureate degree in engineering, architecture, engineering technology, construction technology, or architectural technology to make up the remaining equivalent of the five years of non-supervisory experience on the basis that one year of acceptable non-supervisory experience will be credited for each 30 semester credits of relevant education; or Completion of at least three years of apprenticeship in housing inspection plus either sufficient experience as described in "1" above, at least one year of which must have been in a supervisory capacity, to make up the remaining equivalent of the required total of six years of experience or at least one year of supervisory experience as described in "1" above and sufficient education as described in "2" above; or A baccalaureate degree from an accredited college plus two years of additional experience as described in "1" or "3" above at least one year of which must have been supervisory experience as described in "1" above; or One year of supervisory experience, as described in "1" above, plus either: an approved five year apprenticeship program in housing inspection; or a baccalaureate degree from an accredited college in engineering, architecture, engineering technology, architectural technology, or construction technology. All candidates must have at least one year of supervisory experience described in "1" above. Six months of non-supervisory experience will be credited for each year of apprenticeship in the building trades up to a maximum of two years of non-supervisory experience. License Requirement A motor vehicle driver license valid in the State of New York. This license must be maintained for the duration of employment. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement NYCHA has no residency requirements. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr