Remote- Systems Engineering -

Noodle is higher education's leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is "to empower universities to change the world." We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected. We're looking for a Prompt Systems Engineer to sit at the intersection of AI capability and educational effectiveness. You will own the design, testing, and continuous improvement of the prompts and system instructions that power Noodle's AI agents across enrollment, learning, and student support use cases. You'll work directly with product managers, learning designers, university stakeholders, and engineers to translate operational and pedagogical goals and business requirements into agent behavior — and you'll build the evaluation frameworks to prove that behavior is working. As a Prompt Systems Engineer, you will:  Prompt Design & Engineering

Design prompt architectures for multi-step and chained agent workflows, including RAG-augmented agents that draw from program-specific knowledge bases Collaborate with the engineering team to configure and deploy agents through Noodle's AI orchestration platform, including primary prompts, secondary context, knowledge base attachments, and embed definitions Create the learner experiences defined by "three-way" chat between the learner, a campus or Noodle support staff member, and that staff member's AI assistant   Evaluation & Quality

Use Langfuse (Noodle's LLM observability platform) to monitor prompt performance in production, identify regressions, and prioritize prompt improvements

Design red-teaming and adversarial testing protocols to surface edge cases and failure modes before agents reach students

Partner with Noodle teammates and university stakeholders to design, build, and test agents — translating learning objectives, operational flows, rubric assessments, and more into prompt-level agent instructions

Work with enrollment and student success teams to tune companion agents for specific programs and university partner contexts Contribute prompt engineering guidelines and best practices documentation for internal teams who configure their own agents on Noodle's AI orchestration platform Stay current with model capability changes across OpenAI, Anthropic, and other providers integrated into Noodle's stack, and proactively surface opportunities or risks 2+ years of experience designing and iterating on prompts for LLM-powered applications in a production environment

Experience building and running prompt evaluations: defining metrics, writing test cases, and interpreting results to make improvement decisions

Comfort working across disciplines — you can hold a conversation with an engineer about context windows and with a faculty member about Bloom's Taxonomy

Familiarity with LTI (Learning Tools Interoperability) and how AI tools plug into LMS platforms like Moodle, Canvas, or Instructure

Comfort reading and writing basic code (JavaScript, Python) to support prompt automation and testing pipelines

Work from our beautiful NYC office OR the comfort of your home office!

Computer and charger on us!

401(k) with company match, plus equity opportunities

Medical, dental, and vision insurance for you and your family (including mental health benefits like Headspace and Talkspace)

Employer-paid life and disability insurance

Health Savings Account (HSA), Flexible Spending Accounts (FSA), and commuter benefits

Pre-tax benefit options that help you save on eligible healthcare, dependent care, and commuting expenses

Employee Assistance Program (EAP)

Free subscription to the Calm app

4 weeks of paid vacation + 10 paid holidays + paid sick leave

Growth opportunities - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

$At Noodle, we hire people who will help us change the future of online education. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.