Billing Associate

Billing Associate

Hybrid - (4 days in office)

Reports to: Manager, Billing Operations

About the Role

We are seeking a detail-oriented Billing Associate to support North America contract billing operations. This role is responsible for reviewing billing requests, processing invoices, maintaining customer and contract data, and ensuring customer agreements are billed accurately and timely.

Working closely with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable, the Billing Associate will help translate contractual terms into billing setups and support recurring billing processes across machine leases, software subscriptions, services, and machine sales.

What You'll Do

• Process customer invoices accurately and timely in accordance with customer contracts.

• Assist with reviewing contracts, amendments, renewals, and order documentation to support billing setup and execution.

• Maintain billing-related customer and contract data within SAP and related systems.

• Support recurring billing activities for fixed-fee customer arrangements.

• Respond to customer billing inquiries and assist with resolution of billing issues.

• Partner with internal teams to ensure billing information is complete and accurate before invoicing.

• Review billing reports and assist with month-end activities to ensure all customer billing is properly recorded.

• Support audit requests and provide documentation as needed.

• Assist with continuous improvement initiatives, process documentation, and testing of system enhancements.

• Perform other duties and special projects as assigned.

What You'll Bring

• 2+ years of experience in billing, accounting operations, revenue operations, or related fields; or

• Bachelor's degree in Accounting, Finance, Business, or related field with 1+ years of relevant experience.

• Experience working with ERP systems and billing processes.

• Strong attention to detail and organizational skills.

• Ability to manage multiple priorities and meet deadlines.

• Strong verbal and written communication skills.

• Ability to work independently and collaborate effectively across teams.

• Problem-solving mindset with a focus on accuracy and customer service.

• Familiarity with customer contracts, invoicing, or order-to-cash processes preferred.

Systems & Tools

• SAP

• Salesforce

• FreshDesk

• DocuSign

• SharePoint

• Microsoft Excel

• Microsoft Access Why Join Us?

• Temp-to-hire opportunity with long-term potential

• Hybrid work schedule (4 days in office)

• Collaborative team environment

• Opportunity to expand your billing and accounting operations experience

• Work with cross-functional business partners and industry-leading systems

Ready to take the next step in your accounting and billing career? Apply today!

Pay Details: $25.00 to $29.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.