Loan Coordinator

Loan Coordinator

Location: Essen, Dortmund, Dusseldorf, Germany

Type: Full-time, Remote

Job Summary

The Loan Coordinator handles the more specialized, judgment-adjacent segment of the process modification intake, land-registry (Grundbuch) verification, and probate/marital-property documentation. This role sits closest to a junior Marktfolge Aktiv function: it does not make final credit decisions, but prepares and validates the file to the point where the bank's underwriting or Marktfolge team can decide quickly.

Responsibilities

• Intake and triage loan modification requests, including Prolongation and Umschuldung scenarios
• Conduct Grundbuch searches and track Grundschuld registration status, including monitoring of Auflassungsvormerkung (priority notice) protections
• Prepare probate (Erbschein) and marital-property regime documentation (e.g., Zugewinngemeinschaft considerations) where inheritance or marital status affects title or borrower eligibility
• Coordinate directly with notaries on outstanding registration or contract items
• Assemble complete files — Schufa results, valuation (Beleihungswert), and income documentation — for underwriting handoff
• Follow up with borrowers on outstanding documentation for modification or renewal files

Eligibility Requirements

• Deep mortgage domain expertise across servicing and extension/renewal processes
• Solid working knowledge of German mortgage documentation and loan structures (Zinsbindung, Tilgung, Grundschuld)
• Familiarity with German banking and collateral law fundamentals (BGB collateral provisions, KWG basics) and probate procedure
• German C1 fluency, including comfort with legal/notarial correspondence
• Ability to complete an 8–12 week ramp, including two weeks of in-Germany training on live files and stakeholder relationships
• Completed bank apprenticeship (Bankkaufmann/-frau) or paralegal/notary-assistant training (Notarfachangestellte), or equivalent
• Prior experience in German real estate finance, credit processing, or notarial support strongly preferred
• German C1 fluency — mandatory
• Comfort working independently on files requiring legal/procedural precision

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here