Sr Marketing Manager, Consumer Banking
T-Mobile
T-Mobile is focused on continued growth and expansion both inside and outside the wireless industry. As part of our continued push to revolutionize wireless, we have a strategic interest to expand into revenue streams adjacent to T-Mobile’s core business. Financial Services is the largest, most proximate adjacent opportunity and presents a unique opportunity to leverage our Un-carrier brand equities to create a disruptive and strategically vital reinvention of banking through a combination of expanded access, market-leading mobile-first functionality and unmatched value.As a key member of the Emerging Businesses team within the Corporate Strategy organization, the Senior Marketing Manager, Consumer Banking, will assist in developing the strategy and vision for our banking business and develop and execute all marketing communications, go-to-market, channel activation GTM programs to fulfill that vision. Requires competency in marketing strategy, analytics, identifying trends & insights from customer & competitive research, retail, change & innovation, relationship building & influencing, and cross-functional leadership.You will be able to excel in a matrixed organization, rallying and guiding internal and external support for your products and vision. You will be innately customer focused, able to balance competing trade-offs between customer experience and development and operational complexity. Most importantly, you believe traditional banking is a broken industry ripe for mobile-first, Un-Carrier disruption.At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GEDT-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.• 7+ years marketing experience. • 5+ years in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods, with a focus on Marketing, Product development or sales. Strong understanding of voice and data services and products• Ability to lead planning cycle in fast paced and highly competitive industry with collaborative approach• Strong communications skills by presentation, written and verbal methods• Experience in defining and executing go-to-market strategies.• Experience taking concept to launch.• Experience in consumer financial services preferred.• Unusually strong commercial judgement and maturity. Strengths in problem solving and issue resolution.• Ability to operate independently in a rapidly changing, ambiguous environment. • Team oriented with the ability to influence and coach cross functional team and champion new concepts and ideas internally and externally.PERSONALCHARACTERISTICS: The successful candidate will possess the following attributes:• Highly entrepreneurial and collaborative• Agile; thrives in a fast-paced, continually shifting environment• Thinks big and has convictions• Innately customer focused• Detail oriented with relentlessly high standards• Hands on. You roll up your sleeves and get things done• A sense of humor (and humility)EDUCATION: Minimum Required• Bachelor’s Degree. MBA preferred.• Accountable for acquisition strategy, planning and GTM for the T-Mobile MONEY LOB• Develops and oversees business forecasting, tracking and gap planning where applicable• Requires extensive planning including analysis of customer insight and business performance, development of promotional offers and brand value proposition, operational feasibility and performance optimization in quarter. • Partnering with internal teams and external agencies, to assist in development of category and product brand(s), product positioning, messaging and visual/brand identity and all demand gen activities owned and paid• Assist in development and execution of activation programs across retail, D2C, and digital channels. • The role requires strong cross functional partnership across the enterprise to ensure flawless execution of offers in market and performance management. Partners with cross-functional teams including operations, supply chain, finance, all consumer segments, messaging, product management, retail, PR, media brand, compliance, analytics, consumer insights, pricing and legal and more to develop and execute quarterly plan. • Coordination and partnership with third party bank partner to facilitate all demand gen activities.• Responsible for identifying opportunities based on competitive landscape, business performance, campaign optimization and customer pain points. Provides strategic recommendation on offers and programs to capture new customers.• Manages in-quarter business performance including tracking of results, preparing contingencies and development iterations of the plan in a competitive environment. • Develop marketing communication materials for senior leadership sharing a customer-centric story. • Ability to manage support headcountEqual Employment Opportunity We take equal opportunity seriously—by choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Brand: T-MobileJob ID: 173404BREmployment Type: Full TimeJob Area: MarketingFunction: Marketing GeneralIndustry: Internet General
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