Operations Manager

About the Job We know that you have aspirations to work with your hands and to help people. We need a qualified Operations Manager to represent Home Detail Services LLC and oversee gutter cleaning, window cleaning, solar panel cleaning, and Christmas lighting. Position Purpose The Operations Manager functions as a representative of Home Detail Services LLC and is responsible for performing gutter cleaning, window cleaning, solar panel cleaning, and Christmas lighting. Key Responsibilities Clean gutters, clean windows, clean solar panels, and install & remove Christmas lighting. Provide good customer service. Identify challenges with the performance of the job, refer to training materials for solutions, and implement proper solutions. Build positive relationships with customers and coworkers. Ensure customer satisfaction by fielding questions, reviewing concerns, and resolving issues. Recommend operations & system improvements. Attend and participate in team meetings. Perform other duties as assigned. Essential Physical Functions Lifting and carrying up to 50 pounds. Climbing and carrying a ladder. Stand, walk, reach, balance, climb, stoop, kneel, crouch or crawl. Vision abilities require driving, as well as close reading. Work in a variety of weather conditions, besides snow, including both hot and wet conditions such as over 100°F in the summer and rain in the winter. Essential Mental Functions The Operations Manager works in a self‑governing environment. They must follow procedures, sustain concentration while multitasking, be detail oriented, perform basic math, interact with others, and present to an audience. Knowledge, Skills, and Abilities Basic reading and writing in English. Excellent customer service and communication skills – listening, interpersonal, oral, and written. Familiarity with applications including Google G Suite. High degree of professionalism, confidence and flexibility to work collaboratively with customers and the team. Excellent interpersonal skills with ability to work well in a team. Ability to develop and maintain a good working relationship with members of the community. High level of personal and professional integrity and ethics. Characteristics of Employees Who Thrive Proactive Communicative Autonomous Willing to learn Wants to grow professionally Executes the duties that are their responsibility. Benefits and Compensation Full‑time or part‑time work Flexible hours that accommodate other commitments A living wage (hourly rate + performance bonuses; cash tips, review bonus, lead commissions, % of revenue generated) Career advancement – growth and internal promotion opportunities Local work – majority in Placer County & Sacramento County Work outdoors Breaks program: one unpaid 30‑minute meal break before 5th hour if working 5+ hours; two unpaid 30‑minute meal breaks if working 10+ hours; one paid 10‑minute rest break if working 3.5‑6 hours; two paid 10‑minute rest breaks if working 6‑10 hours; three paid 10‑minute rest breaks if working 10‑14 hours. Reference and recommendation letter upon request. Education reimbursement bonus. Sick time: accrue 40 hours annually after 90‑day employment. SIMPLE IRA with 3% company match. Earn 5‑star reviews, schedule appointments to secure future revenue, maximize revenue per man‑hour, help people. Essential Job Functions & Constraints Time management Safety Customer interaction Quality control Equal Opportunity Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr Home Details