Patient Access Coordinator

Job TitleEmployment Type: Full timeShift: 12 Hour Evening ShiftDescription: FT 11am-11:30pm every other weekend Holiday RotationDepartment: Emergency RegistrationLocation: Trinity Health Ann ArborShift available: Evening Shift 11am-11:30pmStatus: Full Time 36 hours per weekRange for rate of pay: $19.45-$26.02Note: This is a fully on-site roleTotal Rewards and Benefits:Competitive compensation, DAILYPAYBenefits effective on Day One! No waiting periods.Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term DisabilityRetirement savings plan with employer match and contributionsColleague Referral Program to earn cashUnlimited career growth opportunities with one of the largest Catholic healthcare organizations in the countryTuition ReimbursementPosition Purpose :Provides leadership and support to the patient access team.Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations. May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.Minimum QualificationsHigh school graduate or equivalent / GEDMinimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.Additional Qualifications (nice to have)Previous Leadership ExperienceKnowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.Essential Functions:Works cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department.Coordinates & prioritizes patient flow to ensures smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput.Assists in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement.Leads & coordinates the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.