Pre-Analytical Assistant I

Job Overview

Requirement/Must Have:

• Minimal data entry skills.
• Good organizational skills.
• Understanding of specimen types related to test(s) ordered.
• Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
• Understanding of compliance regulations related to test ordering which may change on a daily basis.
• Flexibility and a willingness to adapt to change and pursuit of continuous improvement.
• Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities.
• Willingness to actively contribute to a team based working environment.
• Ability and willingness to support the vitals of the department with regard to staffing needs on weekends, holidays, on call and overtime.
• Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner.

Responsibilities:

• Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
• Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.
• Meets quality and production standards within 6 months of completing training.
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
• Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
• Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
• Performs other duties as assigned.

Skills:

• Communicates effectively with all levels of staff both verbally and written.
• Maintains composure while working under pressure.
• Reflects good judgment at all times when determining what action to take in resolving problems.
• Demonstrates strong interpersonal skills that foster a positive working environment.
• Demonstrates work assignment flexibility and ability to adapt to change.

Qualification And Education:

• High School Diploma or GED.
• Medical background preferred which includes medical terminology applicable to a clinical laboratory.
• Previous experience in a production environment preferred.
• Prefer familiarity with mainframe computers.