Territory Sales Manager (Inside Sales - Waste Industry)

Capital Waste Services Sales Representative

CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability, and cleanliness. We invest in our community, our customers, and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!

Position Summary

Responsible for marketing and selling assigned Capital Waste services to existing and potential customers to increase profitable revenue. Responsible for achieving budgeted sales and retention goals for accounts as assigned.

Minimum Requirements

Education: High School Diploma, GED and/or equivalent work experience. An Associates' Degree in Business Administration or Sales and Marketing is preferred.

Years of Experience: At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service-related industry is preferred.

Primary Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Establish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems. Communicate to and work with the Sales Manager/General Manager to resolve unique customer issues
• Generate revenue through the sale of services to new and existing accounts. Increase existing account revenue. Meet or exceed sales all activity goals for both new sales and retention
• Demonstrate basic knowledge of technical equipment
• Acquire fundamental knowledge of potential customers, pricing, and competition
• Gain an understanding of and execute the division's pricing and service strategies
• Identify and engage other sister company opportunities
• Effectively use Capital Waste Services' sales tools. Prepare timely and accurate sales activity reports
• Acquire a fundamental understanding of appropriate local, state, and Federal regulations

Knowledge, Skills, and Abilities

• Demonstrated organizational, oral, written, and listening skills
• Proficient computer skills
• Excellent selling and account management skills
• Ability to communicate professionally with internal and external customers
• Ability to generate and manage leads, opportunities, and contract negotiations to close business
• Effective influential, selling, and closing skills
• Ability to read, write, and comprehend reports and associated documents
• Ability to understand and follow oral and written instructions
• Ability to prioritize workload and meet time sensitive deadlines
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
• Strong interpersonal skills, including effective presentation and listening skills.
• Flexibility to accept and adapt to change, as well as the commitment to seek continuous improvement
• Demonstrate strong business acumen and ability to work effectively across various teams and levels
• Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Excellent analytical, attention to detail, and problem-solving skills

Machines, Tools, Equipment, and Software Used

• Usual office equipment including computer, phone, fax machine, copier, and calculator
• MS Office including Word, Excel, and Outlook

Work Environment

• Usual office environment
• May require travel to area businesses, multiple sites including transfer stations and/or landfills

Typical Physical Demands

• Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding for the purpose of proper records development and/or management
• Ability to use a computer and related devices, such as a keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
• Possess speaking skills and hearing ability to interact with customers on the telephone

Preferred

• Bachelor's degree in business administration, advertising, marketing, or related field
• Solid Waste industry or ancillary experience