Technical Trainer

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Job Summary The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities Completes daily technical training on the floor to assist with the certification of team members in their roles Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process – assesses candidates’ skills (general and/or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) Conducts training on all shifts Influences others to be safety-minded Team member will be certified through a Train the Trainer process, support managing day to day certification processes & will be supported by Ops L&D with training tools & general knowledge content Additional duties as assigned How You Will Impact Smurfit Westrock Improve local team performance through increasing skills and time to certification processes Cost eliminator driving training efficiencies across roles, saving us unnecessary risk and reducing the time allotted for training – a continuous improvement mindset What You Need To Succeed Growth and Results Oriented: Results oriented person that looks for constant ways to improve Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness) Accountability: Holds self and others responsible for actions and results Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams Decision Making: Uses strong problem‑solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes Quality: Actively work to ensure quality is ensured while minimizing waste Technical Skills 1 – 3 years’ experience conducting/ leading training, including On‑The‑Job training, or similar, in a manufacturing environment preferred 2 – 4 years’ experience in a manufacturing environment preferred Knowledge of Learning Management Systems preferred Ability to read and write instructions and correspondence in English. Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms Other Qualifications Facilitation/ Presentation Skills Influencing Partnering Problem Solving/ Continuous Improvement Professionalism Safe Work Requirements P.P.E.: Safety Glasses, Ear Plugs or Earmuffs, Safety Shoes, Gloves when required, Hard Hats, and any other PPE required based on the job or task. Compliance with Smurfit Westrock employment policies, handbook, and workplace safety policies, rules, and procedures. Submission of safety concerns and safety work order / incident reporting and learning / basic understanding of the Safety Excellence System. Follow the site management assignments for completing tasks and managing programs as part of the Safety Excellence System. Must follow the Training Matrix assigned in the Learning and Development System. Training could be assigned annually, Quarterly, or at the time of a new process/procedure. Must have a clear understanding of the STOP Work Process – employees have the right to STOP the work at any time to gain a better understanding of the process or to ensure safety standards are met. What We Offer Corporate culture based on integrity, respect, accountability, and excellence Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of our daily work Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. #J-18808-Ljbffr