Manufacturing Outbound Quality Warranty Lead

Job Description The North America Manufacturing Quality Warranty Lead is responsible for shaping, governing, and driving long‑term strategy for warranty management across all North America manufacturing plants. This role ensures that warranty issues are escalated, analyzed, contained, and resolved with rigor through strong leadership of the Customer Obeya and Warranty Table processes. The lead owns the regional warranty governance model, develops standardized systems and processes to enable the right escalation processes, and ensures cross‑plant alignment and accountability. The lead reports directly to the NA Corporate Product Quality Manager and cross functionally works with the QPMs and QPEMs in all NA MFG plants. This position also provides strategic oversight of capital funding requests for Manufacturing Quality and Innovation projects, ensuring that investments are prioritized based on risk, business impact, and alignment with corporate quality objectives. The Lead also plays a critical role in ensuring systemic prevention by governing the ReadAcross process for MFG lessons learned from recalls, major incidents, and corporate investigations. The individual influences plant leadership, cross‑functional partners, and executive stakeholders to improve plant capability, drive systemic behaviors, and reduce customer‑impacting quality issues. The role requires strong analytical leadership, cross‑plant influence, deep understanding of manufacturing processes, and the ability to drive change through structured systems. Location(s) 1000 Chrysler Drive, Auburn Hills, Michigan 48326, United States Requirements Basic Qualifications Bachelor's Degree in Engineering, Quality, Manufacturing, or related degree 5+ years experience in manufacturing quality, warranty governance, issue escalation, or quality systems leadership Proven ability to lead complex, cross‑plant problem‑solving activities with limited direction Experience guiding capital projects from justification through execution and benefit validation Strong organizational maturity, communication excellence, and leadership presence Green Belt, Black Belt, or equivalent certification strongly preferred Ability to influence senior leaders, manage ambiguity, and drive systemic improvements across multiple sites Previous experience in Plant Environment Previous supervisory experience with demonstrated ability to coach and teach others Ability to thrive in a high intensity environment while working on multiple projects Preferred Qualifications Masters Degree Reactive Black Belt Employment Type Full‑time EEO Statement At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Benefits Our Benefits - Designed with You in Mind Comprehensive Health & Well‑being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage – ensuring you and your family stay healthy and protected. Generous Paid Time Off We believe in work‑life balance. That's why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with: An employer match on contributions to your 401k, Roth, and Catch‑Up plans An employer contribution, even if you don't contribute Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs – because your peace of mind matters. Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood – including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you're not just building a career – you're joining a company that supports you, inside and outside of work. #J-18808-Ljbffr Stellantis