Guest Services Associate

Guest Services Associate

OAK - Oakland, CA 94621

Overview

Salary Range $19.00 - $20.00 Hourly Position Type Full Time Education Level High School Category Sales

Description

About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to the needs of Guests as well as aviation, travel, and hospitality professionals, with an extraordinary level of personalized service, beautifully maintained vehicles, and a dedicated team who go to heroic lengths to make the travel experience enjoyable, memorable, and convenient. We are proud to be the official Forbes Travel Guides, Elite Car Rental Provider. Go Rentals wants to see our team grow, advance, and thrive. We cultivate a culture of curiosity and continual learning, starting with our proprietary in-house training for all new hires. We promote from within, and encourage our team members to actively engage with our partners, Guests, and peers as part of their career development. At Go Rentals, your personal growth matters just as much as your professional growth.

About You If you live for luxury, Go Rentals is looking for you. We seek a talented guest service associate who: Is hospitality minded & understands first-class service Is comfortable & professional with high-profile guests Is ready to learn, create, & collaborate with a fun team of people Is driven to experience life, loves to travel & appreciates the finer luxuries Is excited about limitless growth & earning opportunities

Due to our impeccable reputation we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

Qualifications

Basic Qualifications

• Must have a Valid Unrestricted Driver's License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Previous auto detailing experience is preferred but not required.
• Minimum of a high school diploma or GED equivalent.
• Willing and able to work in various weather conditions, as job duties require exposure to outdoor elements, including both hot and cold conditions, rain, snow, wind, etc.
• Maintain an unrestricted, valid driver's license and a safe driving record
• Willing and able to operate all types of automotive vehicles on different routes, including streets, boulevards, freeways, bridges, and tollways.
• Must be willing and able to meet necessary security and safety requirements to work on airport grounds, resort hotels, and general aviation properties.
• Proficiency in using navigation tools to navigate assigned routes efficiently.
• Has excellent English-speaking communication skills, both verbal and written, will be interacting with customers. Bilingual candidates are a plus!
• Willing and able to use state of the art computerized tools, like a computer, tablet, Mobile Phone, and other electronic devises.
• Physical ability to sit, walk, and stand for 8-10 hours daily.
• Willing and able to quickly enter and exit various types of vehicles, including exotic, luxury, SUVs, and large SUVs.
• Willing and able to perform physical tasks such as reaching, bending, stretching, crouching, and kneeling.
• Willing and able to easily detail and clean all sizes of vehicles for up to 8+ hours
• Able and willing to work a rotating schedule, including weekends, evenings, and holidays

*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Note: All job requirements are subject to reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

*This job posting is only a representation of the position, not a complete job description.

Preferred Qualifications Experience in Aviation, Auto Rental, Guest Services, or Hospitality Willingness to travel for extended periods Smartphone/tablet/technology savvy College degree