Medical Assistant ENT

Support Medical Assistant

The Support Medical Assistant (MA) provides clinical and administrative support in outpatient primary and specialty care under a licensed clinician. This role emphasizes patient- and family-centered care through collaboration with healthcare professionals and manages instrument supply, including inspection, decontamination, and sterilization.

Core responsibilities include having the clinical skills and competencies necessary to perform the essential tasks of a Medical Assistant (MA). Responsibilities include gathering and updating relevant patient information and vital signs in the chart based on visit type, preparing patients for visits by obtaining pertinent data and vitals, completing clinical tasks as directed by licensed Clinician, performing diagnostic screenings, accurately collecting and preparing specimens for testing, setting up and assisting with in-office clinical procedures, refilling medications per protocol, completing patient clinical documents, maintaining clinical equipment and supplies including rotation, stocking and cleaning, documenting accurately, appropriately and timely into patients' chart, performing administrative duties as assigned including patient outreach and scheduling, coordinating patient care management with in-house specialties, community resources, home health, hospital or acute care, completing mandatory educational requirements and maintaining required BLS certification, maintaining strict confidentiality in alignment with HIPAA guidelines and InterMed policies, and performing other duties as assigned to support the mission, vision and values of InterMed.

Environmental maintenance functions include performing environmental maintenance duties as assigned for clinical equipment within Dermatology, Mohs, Audiology and ENT departments, ensuring proper cold chain management for the storage of medications and therapeutic injections, and sorting, inspecting, and assembling procedural instruments and safety equipment with knowledge of OSHA standards and regulations.

Mission and values include following InterMed's mission to provide patient-centered primary care, providing the highest quality care to our patients with a level of service that exceeds their expectations, maintaining a positive attitude and always treating our patients and each other with dignity and respect, insisting on honesty and integrity from each other and our business partners, making teamwork a core component of our relationships between physicians, staff, and patients, embracing change to better serve our patients, using business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare, and having fun as we carry out our mission to serve.

Knowledge, skills, and abilities include education: successful completion of an accredited Medical Assistant program, associate's degree program preferred, knowledge of OSHA standards and regulations, basic knowledge of equipment used within Dermatology, Mohs, Audiology and ENT departments, demonstrating excellent professional judgement, phone skills and prioritization decision-making skills, experience: entry level, license/certifications: current CMA or RMA certification preferred, BLS required, professional appearance and demeanor, and proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred.

The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.