Medical Assistant ENT

Job Description

Job Description

SUMMARY:

The Support Medical Assistant (MA) provides clinical and administrative support in outpatient primary and specialty care under a licensed clinician. This role emphasizes patient- and family-centered care through collaboration with healthcare professionals and manages instrument supply, including inspection, decontamination, and sterilization.

CORE RESPONSIBILITIES: Has the clinical skills and competencies necessary to perform the essential tasks of a Medical Assistant (MA)

• Gathers and updates relevant patient information and vital signs in the chart based on visit type.

• Prepares patients for visits by obtaining pertinent data and vitals.

• Completes clinical tasks as directed by licensed Clinician:

• Medication and/or vaccine administration

• Performs diagnostic screenings

• Accurately collects and prepares specimens for testing

• Sets up and assists with in-office clinical procedures

• Refills medications per protocol

• Completes patient clinical documents

• Maintains clinical equipment and supplies including rotation, stocking and cleaning.

• Documents accurately, appropriately and timely into patients’ chart.

• Performs administrative duties as assigned including patient outreach and scheduling.

• Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

• Completes mandatory educational requirements and maintains required BLS certification.

• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

• Perform other duties as assigned to support the mission, vision and values of InterMed

Environmental Maintenance Functions (Derm/Mohs/Audiology/ENT):

• Performs environmental maintenance duties as assigned for clinical equipment within Dermatology, Mohs, Audiology and ENT departments.

• Ensures proper cold chain management for the storage of medications and therapeutic injections.

• Sorts, inspects, and assembles procedural instruments and safety equipment with knowledge of OSHA standards and regulations.

MISSION AND VALUES:

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

• Provide the highest quality care to our patients with a level of service that exceeds their expectations.

• Maintain a positive attitude and always treat our patients and each other with dignity and respect.

• Insist on honesty and integrity from each other and our business partners.

• Make teamwork a core component of our relationships between physicians, staff, and patients.

• Embrace change to better serve our patients.

• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

• Have fun as we carry out our mission to serve.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Education: Successful completion of an accredited Medical Assistant program

• Associate's degree program preferred

• Knowledge of OSHA standards and regulations

• Basic knowledge of equipment used within Dermatology, Mohs, Audiology and ENT departments.

• Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

• Experience: Entry Level

• License/Certifications:

• Current CMA or RMA certification preferred

• BLS required

• Professional appearance and demeanor

• Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred

The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.