Catering Coordinator

A customer service, food production, and delivery position for an individual who is organized, detail oriented, and has great service focus.

Will oversee all catering operations of home restaurant. Administration of complete catering order, from start to finish.

Assist Chefs with food production/plating/assembly as needed.

Keep work area neat and clean while following all safety and sanitation procedures.

Display an ability to interact positively with all team members, managers, and clients on a consistent basis.

Must possess a valid driver’s license, have reliable transportation, and make local deliveries.

Coordinate routes based on delivery times and proximity to events.

Use sales and marketing skills to persuade potential catering clients to order.

Work with Catering Sales Manager to grow Reid’s Catering.

Interact with other Catering Coordinators in the region to develop and implement catering promotions such as sales blitz and market-wide catering meetings.

Update job knowledge by participating in educational and training opportunities.

Serve as the main contact for catering inquiries via phone, email, and in-person requests

Consult with clients to determine menu selections, pricing, delivery/pickup details, and special requests

Prepare catering proposals, quotes, contracts, and invoices accurately and in a timely manner

Coordinate with kitchen, retail, and delivery teams to ensure flawless execution of catering orders

Oversee order accuracy, timelines, and presentation standards consistent with Reid’s Fine Foods brand

Manage catering calendars, event schedules, and last-minute changes efficiently

Ensure compliance with food safety, sanitation, and company policies

Assist with on-site setup, breakdown, and event support when needed

Maintain catering records, client databases, and sales reports

Proactively identify opportunities to upsell catering offerings and enhance the client experience