Customer Service Representative

Job Description

Job Description

TITLE: Customer Service Rep.

Looking for a hard working, dedicated team player to work in Louisville, KY as a Customer Service Rep.!

If interested please send resumes to View email address on us.fitly.work
or call View phone number on us.fitly.work

CANDIDATE REQUIREMENTS:

Two (2) years of work experience in a customer service or office setting
Knowledge of home, life and auto insurance a plus
Must have proven ability to provide consistently high-quality of service
High school diploma or equivalent
$17/HR (Payrate will increase once the casualty insurance test has been passed)
Obtain your Property & Casualty license at no cost to you. You will also be paid for your time in class and taking the exam
Temp to Hire
Monday-Friday
M-F 8a-4:30p
Located in Louisville, KY 40211

Responsibilities:

• Obtain your Property & Casualty license at no cost to you. You will also be paid for your time in class and taking the exam
• Answering calls
• Identify and assess customers¿ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies 

If interested please send resumes to View email address on us.fitly.work
or call View phone number on us.fitly.work

Related job titles: Customer Service Rep, Customer Service Agent, Customer Support Associate, Help Desk, Customer Operations, Support Specialist, Client Support, Sale

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.