Customer Service Representative
$17 per hourKelly
Customer Service Representative
Looking for a hard working, dedicated team player to work in Louisville, KY as a Customer Service Rep.!
Candidate Requirements:
Two (2) years of work experience in a customer service or office setting
Knowledge of home, life and auto insurance a plus
Must have proven ability to provide consistently high-quality of service
High school diploma or equivalent
$17/HR (Payrate will increase once the casualty insurance test has been passed)
Obtain your Property & Casualty license at no cost to you. You will also be paid for your time in class and taking the exam
Temp to Hire Monday-Friday M-F 8a-4:30p
Located in Louisville, KY 40211
Responsibilities:
- Obtain your Property & Casualty license at no cost to you. You will also be paid for your time in class and taking the exam
- Answering calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Vacancy posted 1 day ago
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