Customer Service Representative
IMC Companies
Job Title
Work Schedule Overview - Monday through Friday, Generally 8am-5pm
Position Overview: Communicate customer delivery needs and appointment dates/times, quote rates of customer and relates service requirements to dispatchers. Regularly use own discretion and judgment in making independent pricing decisions. Quote and maintain Special Price Quote decisions without supervision.
Essential Functions
- Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.
- Enters all orders into computer for dispatch technical lines require specialized training, experience or knowledge of transportation industry.
- Ensures rail billing is in place before containers are delivered to railroad and if necessary ensures in-bound documentation is properly validated with US customs. Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.
- Prepare customer reports and tracking/tracing as required such as divisional pool, MDR, CNI, Daily Activity, and Dispatch Status.
- Notifies Cargo Specialist Supervisor / management of all service failures.
- Proposes and implements solutions to improve overall customer service
- Creates and updates location profiles in computer system
- Works as dispatcher as volume/vacation schedule dictates
- Other duties as assigned by management
Skills/Knowledge Required:
- Port and rail operations; US customs. Intermodal/Trucking experience
- Data entry skills
- Excellent communication and organizational skills, email, and general office duties
- Must be innovative
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Louisville, KY vacancy
- ...LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 7122 Dixie Hwy, Louisville, KY 40258** Incentives:...SuggestedWeekly payFull timeCurrently hiringMonday to Friday
LoanMax Title Loans
Louisville, KY1 day ago $14 per hour
...with respondents and accurately record their answers in both Spanish and English. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions...SuggestedHourly payExtra incomePart timeRemote workHome officeMonday to FridayFlexible hoursShift workWeekend workDynata
Louisville, KY2 days ago$18 per hour
...We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible...SuggestedFull timeMonday to FridayInduction Therapies
Louisville, KY10 hours ago$96.8k
...Outside Software Account Representative This is a very exciting time for Thryv as we are... ...tasks and allows clients to put their customers at the center of their business. Our software... ...business Become SaaS (software as a service) experts Receive world-class...SuggestedLocal areaRemote workWork from homeHome officeDay shiftThryv
Louisville, KY3 days ago- ...and benefits. SUMMARY Technology Consulting, Inc. (TCI) was formed in 1988 to provide information systems and consulting services to a variety of clients. In the 30+ years that have followed, a strong growth pattern has evolved, based largely on the professional...SuggestedFull timeContract workImmediate startRemote workNight shift
TCI Technology Consulting Inc
Louisville, KY4 days ago - ...world’s largest distributors of Healthcare systems, Medical supplies & Pharmaceutical products, seeks an accomplished Customer Service Representative (Pharmacy Support). *** Candidate must be authorized to work in USA without requiring sponsorship *** **********...Permanent employmentFull timeContract workTemporary workWork at officeLocal areaFlexible hours
Amerit Consulting
Louisville, KY1 day ago - ...Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly...Immediate startFlexible hoursWeekend workAfternoon shift
$17 per hour
...Customer Service Representative FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer...Hourly pay- ...Job Title Responsibilities include answering questions for customers, agents, State Office personnel and mortgagee/lienholders. Analyze... ...problem and report the information to Compliance or Customer Service Supervisor. Gather detailed information to identify system defects...Work at office
$15 per hour
Your Opportunity: Customer Service Representative CheckSmart Louisville, KY As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role...Hourly payFull timeTemporary workCasual workWork at officeLocal areaCommunity Choice Financial Family of Brands
Louisville, KY3 hours ago- ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payFull timeTemporary workPart timeLocal areaFlexible hoursShift work
$30k - $40k
...Customer Service Representative Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend...Full timeRemote workShift workNight shiftAfternoon shift3 days per week1 day per week$15 - $18 per hour
...Job Title BrightSpring Health Services Overview Our support center is based in... ...and on call Managing inbound 800 line customer calls for sales, services, employment,... .../ coaching to Customer Service Center Representatives Review Respect & Care Service Center...Work from homeShift workAfternoon shift- ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Start working todayLocal area
- In-Bound Call Center Representative Work Location: Tysons Corner, VA Schedule: Full Time; fully remote Relocation: N/A Note: This position... ...environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information. Job...Full timeContract workWork at officeRemote workRelocationFlexible hours
$13.5 per hour
Call Center Rep, Medical Answering Service - Remote job at Frye Regional Medical Center. Louisville, KY.We are currently... ...Contact Center while providing the highest level of customer service. The Call Center Representative will use the appropriate procedures, tools and...Remote jobFull timeCurrently hiringLocal area$16 per hour
Overview Join Lap of Love as a Call Center Representative (internally known as Veterinary Care Coordinator). This remote, home-based role provides compassionate customer service to pet families seeking Lap of Love's end-of-life care services. Lap of Love is a national...Hourly payFull timeTemporary workRemote workWork from homeNight shiftDay shift- ...active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that...Local areaVisa sponsorshipAll shiftsShift workNight shiftAfternoon shift
- ...time Description Job Title: Call Center Representative Location: Hybrid Remote in Louisville,... ...and immunology care. Our comprehensive services include: Allergy and asthma evaluation... ...preferred Excellent communication and customer service skills Physical Demands The...Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayShift work
- ...process and product enhancements. Respond to barriers to perfect service in a consistent fashion, adhering to all regulatory... ...agents take up to 85 calls per day. Comprehensive knowledge of customer service standards Multi‑tasking skills (i.e. typing while on the...For contractors
- ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
- Job Title Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride 2 Hire...Work from homeLong distance
$45k
...Overview Facility Solutions Group is dedicated to timeless contribution and service in lighting electrical energy and technology fields. Our mission is to consistently provide our customers with superior value through quality products service and support by...Full timeFacility Solutions Group
Clarksville, IN4 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hours- ...organized, and supporting both internal teams and external vendors/customers. Responsibilities: • Review invoices and purchase orders... ...independently with minimal supervision • Strong customer service mindset and problem-solving skills • Comfortable learning new...Work at office
Allied Resources Technical Consultants
Louisville, KY1 day ago - ADP is hiring a Client Service Representative II. In this position you will be responsible for developing and maintaining effective relationships... ...day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to...Work at office
- SUMMARY Under limited supervision, the Customer Service Representative II responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services....Contract workLocal area
- ...! Make a difference, come join the team! What's the role? Customer Service is the primary contact for our Eye Care Professionals, within... ...accurate to the customer’s satisfaction. Customer Service Representative, entry level, handles a very high volume of calls daily,...Full timeWork at officeLocal area
- ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Part timeStart working todayLocal area
- JOB SUMMARY: The Customer Service Representative will answer inbound calls, make outbound calls, e-mails and other forms of communication from customers and processes quotes, orders and other requests. The role requires a strong attention to detail, organizational skills...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer service administrator Louisville, KY
- food service sales representative Louisville, KY
- participant services representative Louisville, KY
- logistics customer service representative Louisville, KY
- client experience specialist Louisville, KY
- client service officer Louisville, KY
- licensed insurance customer service representative Louisville, KY
- customer sales representative Louisville, KY
- customer service officer Louisville, KY
- card services representative Louisville, KY