Workplace Experience Specialist

Location Los Angeles - Del Rey, California, United States of America Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Workplace Experience Specialist drives optimized workplace operations, ensuring service quality, operational stability, and an elevated employee experience. You will report to the Workplace Experience Manager and work fully onsite. Responsibilities You will ensure adherence to operational standards, service quality and expected outcomes of the Del Rey site You will oversee vendor performance against service levels Coordinate workplace services and vendor activities including janitorial, maintenance, food service, repairs, furniture, and office amenities You will support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings You will manage employee experience programs including onsite activations, hospitality services and site communications Contribute to Workplace Experience projects, coordinating operational changes such as moves, refurbishments, and new service rollouts Partner cross-functionally with IT, Security, PP and Studio teams to support operational and project-related programs Maintain workplace standard operating procedures, operational records, space planning tool, and workplace documentation Qualifications 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments Experience managing vendors, supporting workplace projects, and coordinating operational projects Experience in planning, coordinating, and accomplishing activations from concept to completion. Proficiency with Microsoft Office Suite and Google Workspace Operational Ownership: Takes ownership of outcomes and ensures quality-focused execution and accountability Collaboration: Builds relationships with partners and team members to deliver shared goals Process Optimization: Identifies opportunities to improve and standardize workflows for greater clarity and efficiency Vendor Performance Oversight: Oversees external vendor relationships to ensure delivery against agreed goals, service levels, and quality expectations, while fostering collaborative and productive partnerships Pay Transparency - North America The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). Compensation and Benefits Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr Electronic Arts