Claims Representative

Responsibilities handle entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution provide service to agents, insureds, and others to ensure claims resolve accurately and timely complete training and development of the Company’s claims training program for the assigned line of insurance study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products learn and comply with Company claim handling procedures develop entry-level claim negotiation and settlement skills build skills to effectively serve the needs of agents, insureds, and others meet and communicate with claimants, legal counsel, and third-parties develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements Requirements Bachelor’s degree or direct equivalent experience with property/casualty claims handling Ability to organize data, multi-task and make decisions independently Above average communication skills (written and verbal) Ability to write reports and compose correspondence Ability to resolve complex issues Ability to maintain confidentially and data security Ability to effectively deal with a diverse group individuals Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage Continually develop product knowledge through participation in approved educational programs Adjuster’s license (if required) #J-18808-Ljbffr