Academic Advising Specialist II

The primary responsibility of this position is academic support for undergraduate students. Advisors contribute to the mission of the Office of Enrollment Management and Student Success (EMSS) by performing general duties including: advising undergraduate students on academic requirements and policies; advising students in the development and completion of their academic and career goals; participating in various student success programs and initiatives; working with the Office of Orientation for the effective registration and orientation of new freshmen and new transfer students participating in the Student Orientation, Advisement, and Registration (SOAR) program.Tennessee Tech is an Equal Opportunity/Affirmative Action employer.Minimum Qualifications:Bachelor's degree from an accredited institution in counseling, education, or appropriate related field. One year of experience working with students in a higher education setting or other educational setting. Ability to relate professionally to diverse students, university faculty, administrators, and support staff. Demonstrated proficiency in common business applications such as Excel, Word, PowerPoint, email, and web applications. Evidence of ability to work independently and collaboratively. Excellent communication skills (oral; written), interpersonal skills, and computer skills. Excellent problem-solving, organizational, and presentation skills. Evidence of commitment to detail and ability to complete complex projects/reports in a timely manner.Preferred Qualifications:Master's degree from an accredited institution in a related field. Knowledge of NACADA standards. Experience with Banner SIS. Working knowledge of DegreeWorks and Degree Audits. Demonstrated experience with EAB Navigate Student Success Collaborative.Essential Functions:Provide academic advisement and student success coaching to assigned students on appropriate course selection towards their degree, academic exploration and program requirements, assessing non-academic needs and identify campus resources for support, career goals, and identifying experiential learning opportunities and programs that promote career development and support holistic student success. Educating advisees on university and academic program policy and procedures.Maintain constant and consistent communication with advisees via email, text, phone, and in-person meetings to develop and foster trust, support, and accountability for their academic and personal success. Meet with advisees at least twice a semester.Provide enrollment assistance for admitted first-year students. Develop and implement orientation and registration activities for students advised within University Student Success Center.Assist with University reporting on academic advising and other student success indicators. Documenting advisee appointments, communications, identifying at-risk students to conduct early intervention and support, and monitor and provide on-going support to students on academic standing. Collaborate with other offices to connect students to resources that facilitate student success and connectedness within their program of study. Serve as a liaison and subject matter expert between the University Student Success Center and assigned colleges/schools curriculum and their faculty and/or professional advisors.Physical Demands:Those typical of an office environment.Work Hours:Typical hours are Monday-Friday, 8:00 a.m. - 4:30 p.m. Additional hours if/when needed.Special Instructions:Applicants will be required to electronically upload a cover letter, resume, copy of transcripts (official transcripts required upon hire), and complete contact information for three professional references at time of application. References will be contacted at a later date. Submission of materials is the applicant's responsibility. Applications without all required materials are considered incomplete and will not be considered.Salary:Level P2, Grade 7.Benefits Information:The University offers a competitive benefits package. Benefits include the accumulation of two vacation days per month, one sick leave day per month, and thirteen University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.Full timePosting Date: 2026-05-21