Parts Sales Growth Representative

Job Description

Job Description

Our Values:

Faith: Our foundation is faith. In everything we do, we do the right thing.
Service: Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary: Develop and grow parts sales through a hybrid inside and outside sales role that includes inside sales execution, outside prospecting, support of outside sales representatives, and helping grow online parts sales. This role is designed as a sales-driven position with a clear path to managing a territory and supporting future account transitions.

Key Roles: 

• UCE (Ultimate Customer Experience)
• Prospecting
• Revenue Growth
• Account Development
• Support Parts Sales

Essential Duties:

• Learn the trailer and parts business through hands-on training, systems, and working alongside experienced team members.
• Actively sell parts via phone, counter, and outbound sales efforts.
• Research, prospect, and develop new business within assigned and adjacent territories.
• Spend 2 days per week outside the building visiting customers and building relationships.
• Partner with outside sales representatives to grow account gross profit, increase share of wallet, and identify new opportunities within assigned accounts.
• Cover outside sales territories as needed during vacations or absences, including customer visits, follow-up, quoting, and account support.
• Help grow online parts sales through customer follow-up, order support, lead development, and promotion of online buying options.
• Grow and maintain existing accounts by increasing share of wallet and frequency.
• Support major account coverage and transitions as territories shift.
• Work closely with Parts Manager, Trailer Sales, and Leasing to identify and capture opportunities.
• Utilize CRM to track all customer interactions, opportunities, and follow-up activity.
• Assist with counter sales and internal parts department operations as needed.
• Maintain strong communication with internal teams to ensure seamless customer experience.
• Meet or exceed individual sales and gross profit targets.
• Promote and sell all UKTS departments (Parts, Service, Trailer Sales, Leasing, Financing).

Required Skills/Abilities:

• Adhere to all company policies, procedures, and standards.
• Strong sales mindset with a focus on growth and customer development.
• Professional, organized, and self-motivated.
• Ability to build and maintain relationships inside and outside the organization.
• Strong communication skills (verbal and written).
• Ability to manage time between inside responsibilities and outside sales activity.
• Willingness to learn, grow, and take on increased responsibility over time.

Education and Experience:

• Education – This position requires a high school diploma or GED equivalent.
• Experience – Prior sales experience preferred.

Physical Environments:

• Noise levels are quiet to moderate at times.
• The physical exertion is moderate, and work is performed in an office setting.
• The employee is occasionally required to stand and walk.
• The employee must be able to occasionally lift and or move up to 50 pounds.

Our Benefits:

• Competitive Salary
• Quarterly Profit Share
• Paid Time off and 9 Paid Holidays
• Medical, Dental & Vision Insurance
• Matching 401K (Retirement Planning)
• Prescription safety glasses and workboots program
  
• No weekends