Medical Front Desk Supervisor

Front Desk Supervisor – Large Clinic in Riverside We are seeking a dynamic, experienced Consulting Front Desk Supervisor to join our esteemed healthcare team. This role is pivotal in ensuring the smooth operation of our front office and providing exceptional patient care. Salary: $25 - $30 per hour Benefits 401K Team Environment Health Insurance Room for Growth Responsibilities Oversee and coordinate all front desk activities, including patient registration, appointment scheduling, billing, and customer service. Train, mentor, and supervise front desk staff to ensure adherence to healthcare regulations and standards. Develop and implement effective policies and procedures to enhance front office efficiency and patient satisfaction. Liaise with medical professionals to ensure seamless communication and coordination of patient care. Handle patient inquiries, complaints, and issues professionally and promptly, ensuring patient satisfaction. Maintain a clean, organized, and welcoming front office environment. Monitor and manage patient flow, ensuring minimal wait times and optimal patient experience. Handle sensitive information confidentially and in compliance with HIPAA regulations. Collaborate with management to assess, plan, and implement front desk operational strategies. Qualifications Minimum of 5 years of experience in patient care or a medical front office role, preferably in a supervisory position. Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Profound knowledge of healthcare office operations, including patient scheduling, billing, and customer service. Strong leadership skills with an ability to motivate and guide a team. Excellent interpersonal and communication skills. Proficiency in using medical software and office equipment. Ability to handle stressful situations and high patient volumes while maintaining a calm, professional demeanor. Knowledge of healthcare regulations, including HIPAA and patient rights. Exceptional organizational skills and attention to detail. Ability to multitask, prioritize tasks, and make sound decisions quickly. Proven record of providing excellent customer service and patient care. Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here jobot.com/privacy-policy #J-18808-Ljbffr Jobot Consulting