Technical Operations Specialist

Technical Operations Specialist 

Company: EPODIUM 

Location: Pleasanton, CA (Onsite - with pending relocation to Las Vegas, NV) 

Employment Type: Full-Time | Onsite 

Reports to: Operations Manager 

About EPODIUM 

Founded in 2018 and headquartered in Pleasanton, California, EPODIUM, Inc. is a rapidly growing value-added reseller, delivering secure and scalable technology solutions to clients across more than 100 countries worldwide. Our strategic partnerships, worldwide locations, and proprietary platform allow us to provide low-cost delivery models around the world. As a trusted enterprise reseller, our mission is to simplify complex IT procurement, offering seamless in-country procurement, supply chain management, and support. We partner with the world's leading IT manufacturers including Cisco, Dell EMC, HPE, VMware, and more to deliver enterprise-grade solutions to businesses of all sizes. 

About the Role 

The Technical Operations Specialist supports EPODIUM's Pleasanton, CA headquarters by helping manage the flow of shipping and receiving, maintaining inventory accuracy, and keeping daily operations running efficiently. After a full onboarding period, this role is expected to transition to our growing Las Vegas, NV location. 

Key Responsibilities 

• Manage inbound and outbound shipments of IT hardware and equipment, coordinating with carriers and global distribution partners 
• Process and document received goods, ensuring accuracy and compliance with purchase and sales orders 
• Aide the Operations Manager in the day-to-day office operations and serve as a point of contact for freight vendors and internal team logistics 
• Maintain accurate inventory records, conduct regular stock counts, and generate reports for leadership 
• Proactively identify, flag, and report potential discrepancies, low stock levels, or fulfillment risks 

Qualifications 

Required  

• Strong attention to detail, especially when handling high-value IT equipment 
• Proficiency with Shipping platforms (FedEx, UPS, DHL) and standard office tools (Microsoft Office) 
• Strong communicator, able to coordinate across internal teams and external partners 
• Ability to lift up to 50 lbs
• College Graduate

Preferred  

• 2+ years in operations, logistics, warehouse, and/or office management 
• Background in supply chain, procurement, or fulfillment 

Location & Relocation 

This is a fully onsite role at EPODIUM's Pleasanton, CA HQ.

Why EPODIUM? 

• Growing global IT company that delivers secure, scalable solutions across 100+ countries 
• Real ownership and responsibility from day one 
• Competitive compensation
• Collaborative, mission-driven team