Field Service Technician

Field Service TechnicianMotivate is seeking part-time Field Service Technicians for our Boston's bikeshare system. The technicians will help maintain station terminals and station components. Traveling around the system, the station technicians will check the docking stations and provide maintenance to ensure proper operations. The starting schedules are Sunday – Wednesday, 9:30 am – 5:30 pm and Wednesday - Saturday, 9:00 am - 5:00 pm. Please note that schedules are subject to change as outlined in the Collective Bargaining Agreement and for business need.About the RoleComplete maintenance and test functionality of station components performing all diagnostic testing, troubleshooting station malfunctions and issues, both simple and complex, and completing both minor and major repairsDemonstrate expertise in all technical aspects and components of station hardware and softwareOperate a motor vehicle and ride a bicycle throughout an urban environmentEnsure that all necessary reporting is accurate, complete, and timelyComplete special projects assigned by the management teamAbout YouYou display technical aptitude for both electronics and mechanical systems; previous experience in technical troubleshooting, identifying, and resolving issues; a background with electronics, repair, construction, or related preferredYou have safety-minded first, experienced using a pallet jack and are comfortable with hand and power tools; forklift experience is a plusYou are technology-proficient, comfortable using smartphone apps, email, chat/text, and can learn new technology and software applicationsYou have a valid driver's license and can pass a motor vehicle record checkYou are comfortable driving, stopping, and working in busy, outdoor urban environmentsYou can lift to 75 pounds and can stoop, bend, and stand for long periodsAbout MotivateWe are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation's largest cities. With decades of agile and scalable fleet development experience, we ensure optimal system performance and the highest level of customer satisfaction available.Motivate is led by a group of seasoned operational experts, creative leaders, and sustainability-minded teams. At Motivate, exceptional service is our North Star. We take pride in working together to keep communities moving and connected to the work, the play, the people, and the places they love most.Why Join Our TeamAs a Motivate employee, you are a key member of our team responsible for the efficient delivery and performance of bikeshare system operations and support services. We're always looking for new people who aren't afraid to roll up their sleeves to be successful, whether out in the field or working in one of our depot or office locations, to make a difference in our communities.Transforming cities is more than just changing the way we travel and commute throughout the metropolitan area. At Motivate, we strive to support the communities we operate in by providing employment to those who need it most. We care about your passion, character, and determination to work hard more than your past.We are seeking dependable, hardworking, team-oriented employees who want to build a career with Motivate and impact the cities in which we live and work. We're looking for candidates who are professional, personable and take pride in their work. Do you thrive off teamwork, a great place to work, and the feeling of a job well done? If so, we'd love to hear from you.Work PerksComprehensive medical, dental, and vision plansLife, accidental death, long-term and short-term disability insurance optionsPaid time off and sick time401k retirement plan with company matchBike Share MembershipOpportunities for growthInterested? Apply now! The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.Please be advised that this position is part of a bargaining unit where the terms and conditions of employment are governed by a Collective Bargaining Agreement.