Lead Solution Architect

Role Description

We are seeking a Lead Solution Architect within Digital Platforms to design and deliver scalable solutions for consumer-facing products across omni‑channels. This role is centered on end‑to‑end solution architecture, applying a range of architectural tools and technologies—including AI and generative AI where necessary to meet business and experience needs. The architect will leverage enterprise AI platforms, services, and governance frameworks as needed to embed AI into digital solutions. This role partners closely with Product, Engineering, UX, Enterprise AI, and Enterprise Architecture teams to deliver solutions that are reusable, secure, and production‑ready.

Key Responsibilities

• Design scalable, reusable, and modular solution architectures that can be adopted across multiple products and business domains.
• Apply a range of architectural tools and technologies—including AI and generative AI where appropriate—to meet business, experience, and operational needs.
• Define system interactions, service boundaries, data flows, and integration patterns across the digital ecosystem.
• Promote reuse of platform capabilities and reference architectures to reduce duplication and increase delivery velocity.
• Ensure solutions are secure, resilient, and production‑ready from day one.

Qualifications

• 8+ years of experience in solution architecture, platform architecture, or software architecture.
• Proven experience designing and delivering scalable digital platform solutions in production environments.
• Hands-on experience applying AI or generative AI within enterprise digital solutions.
• Strong understanding of distributed systems and integration patterns.
• API‑driven and service‑oriented architectures.
• LLMs, generative AI concepts, and common enterprise AI patterns (e.g., RAG, orchestration).
• Experience working in cross‑functional environments with product, engineering, UX, and platform teams.
• Strong communication skills with the ability to influence across organizational boundaries.
• Experience building platform-oriented AI solutions that integrate into large-scale digital ecosystems.
• Proven ability to collaborate across product, engineering, platform, and enterprise architecture teams.

Requirements

• Experience in healthcare, insurance, or other regulated industries.
• Prior experience designing reusable platform capabilities consumed by multiple products or teams.
• Prior work delivering AI capabilities embedded into digital platforms, rather than standalone applications.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Benefits

• Competitive benefits that support whole-person well-being.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.