Fiber/Broadband Support Specialist — Customer Experience
Jobtailor
Jobtailor is seeking a customer support specialist to directly resolve Fiber/Broadband escalations and specialized requests across multiple channels. You will own issues through resolution, identify opportunities to improve the customer experience, and collaborate with cross-functional teams to address root causes. Documentation of all contacts ensures comprehensive resolutions, while supporting channel and field partners with expert guidance. #J-18808-Ljbffr Jobtailor
- ...Subject matter expert directly resolving customer Fiber/Broadband Internet escalations or specialized... ...Proactively identify customer experience opportunities Identify the root cause... ...to ensure comprehensive resolutions Support Channel Partners and field partners with...Fiber
- ...technician in Denver, CO to install and repair broadband services for homes and small businesses. Responsibilities include customer communication, troubleshooting, and... ...diploma and may possess some customer service experience. This role offers a full-time position with...FiberFull timeShift work
- ...delivering high-quality fiber and copper connections, configuring customer premises equipment, and... ...positive installation experience. You will serve as the... ...Point Solutions while supporting utility and service provider... ...fiber and copper broadband connections, from the exterior...FiberCasual workFlexible hoursAfternoon shift
$65k - $80k
Project Specialist, Telecommunications Denver,... ...Description TAK Broadband is a leading end-to-end U.S. fiber broadband network... ...crews with extensive experience across all ISP types... ...reports, customer service and all other... ...development and budgeting Support the design team...FiberWeekly payFull timeFor contractorsWork experience placementWork at officeImmediate startNight shiftWeekend work- ...Patient Support Tier 1 Specialist Description, and ideal candidate description: Tier 1 specialists handle all phone calls, emails... ...discretion Requirements: Minimum 1 year of customer support experience (call center experience is preferred). Minimum 1 year...SuggestedHourly payRemote workMonday to FridayShift workWeekend work
$15.75 - $18.5 per hour
...needs dictate. What Customer Service Operations contributes... ..., or equivalent work experience, preferred ~1-3 years... ...a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location... ...and programs to support health and well-being....FiberHourly payFull timeContract workTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workWork from homeMonday to FridayFlexible hoursShift work- ...Travelcareerlaunch is seeking a Remote Customer Support Representative to assist clients with travel reservations and provide exceptional... ...candidates possess strong communication skills, are detail-oriented, and have prior customer service experience. #J-18808-Ljbffr...Remote workFlexible hours
- A travel services provider is seeking a Travel Customer Representative to assist clients throughout their journey from booking to returning... ...possess strong communication skills and customer service experience. This is a 100% remote position with flexible scheduling,...Remote workFlexible hours
- ...About the Role We are hiring a Product Support Specialist to be the frontline hero for our users... ...Specialist, you will respond to customer inquiries (from basic how-to questions... ...ears of the product in terms of user experience. Identify patterns in support queries...Full timeRemote workFlexible hours
$22 - $24 per hour
...Subscription Support Specialist Denver, CO; Atlanta, GA For over 30 years, Procare Solutions... ...thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their... ...billing inquiries, ensuring customers experience accurate, timely outcomes that protect...Temporary workWork experience placementWork at officeImmediate start3 days per week- Legora is seeking a Technical Support Specialist to join our team in Denver. In this pivotal role, you will provide exceptional customer support, solving complex issues for our clients... ...to ensure customers have the best experience possible. With your ability to communicate...
- Peraton is looking for a Technical Support Representative for their Loveland, CO office. This hybrid role involves providing... ...a High School diploma, U.S. Citizenship, and 1-2 years of customer service experience. Preferred qualifications include prior technical support...Work at office
$30.3 - $36 per hour
About Forged Fiber At Forged Fiber, our mission is bold but simple... ..., and testing internet and broadband services for homes and small... ...include communicating clearly with customers, assessing and explaining... ...fiber drops. No experience is required, but willingness...FiberHourly payPermanent employmentFull timeTemporary workLocal areaWork from homeShift workWeekend work- A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. In this role, you'll respond... .... The ideal candidate has strong customer service experience and excellent communication skills. This position offers...Remote workFlexible hours
- ...Networks is looking for a Community Engagement Specialist in Denver to serve as a local representative for Vero Fiber in residential communities. This part-time... ...strong communication skills and prior customer service experience, combined with an empathetic approach....FiberPart timeLocal areaFlexible hoursAfternoon shift
$28.95 - $38.46 per hour
...**innovation** and We **focus on our customers** and are proud of the difference our... ...Your Impact***We are looking for a IT Support Specialist who will contribute to the success of... ...excellent customer service and technology experience. The IT Support Specialist will ensure...Hourly payTemporary workLive inWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours$34.65 - $42 per hour
About Forged Fiber At Forged Fiber, our mission is bold but simple... ..., and testing internet and broadband services for homes and small... ...include communicating clearly with customers, assessing and explaining... ...fiber drops. No experience is required, but willingness...FiberHourly payPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal areaRemote workWork from homeShift workWeekend work$19.66 - $21.69 per hour
...Sun-Wed 0630-1700 The Job/What You'll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive... ...solutions. Responsibilities: Promotes excellent customer experience with individuals and families. Using their own personal...Remote jobFull timeTemporary workWork experience placementLive inWork at officeLocal areaWork from homeHome office$34.65 - $42 per hour
About Forged Fiber At Forged Fiber, our mission is bold but simple... ..., and testing internet and broadband services for homes and small... ...include communicating clearly with customers, assessing and explaining... ...fiber drops. No experience is required, but willingness...FiberHourly payPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal areaRemote workWork from homeShift workWeekend work- A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients from booking until returning home. This remote role... ...possess excellent communication skills, customer service experience, and a passion for travel. The position offers flexible scheduling...Remote jobFlexible hours
- Intellistack in Denver, CO is seeking a Customer Support Specialist Tier 1 to join a fast-moving, no-code productivity platform team. You will... ...internal teams to document processes and improve the customer experience. Ideal candidates bring 1-2 years in SaaS support, strong...Full timeAfternoon shift
$16.57 - $20.45 per hour
...Create meaningful connections with every customer, with your personalized sales expertise.... ...Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide... ...and accessories, AT&T internet (and fiber where available) and AT&T phone If...FiberHourly payTemporary workLocal areaFlexible hours$20.8 per hour
...Internal Support Processor / Data Entry Specialist This IS Processor role provides a great foundation for... ...resolves both internal and external customer issues that require knowledge of the... ...to detail Education and Experience: High school diploma or equivalent...Hourly payContract workTemporary workWork at officeLocal areaMonday to Friday$23 per hour
...Overview ITC is looking for motivated individuals to join our fiber splicing team! Experience in the Telecom industry is preferred but not required. We... ...our client. We service both residential and commercial customers. Experience running trenching machines is a plus....FiberFlexible hours- A leading technology firm in Colorado is seeking an IT Support Specialist to enhance customer experience and ensure efficient operations within the IT department. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and experience...Hourly pay
- ...Create meaningful connections with every customer, with your personalized sales expertise.... ...Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide... ...and accessories, AT&T internet (and fiber where available) and AT&T phone At...FiberTemporary workLocal areaFlexible hours
$52.8k - $72.6k
...servicing communication networks for customers across North America since 19... ...our broad expertise and experience, we customize solutions to... ...work with similar products to support customer optical, electrical,... ...services, copper and fiber cabling, demarc extensions, and...FiberWork at office$19.23 - $28.85 per hour
A technology solutions provider is seeking a Sales Support Representative to assist sales teams and manage order processing.... ...requires strong communication skills and 1+ years of sales or customer service experience. The candidate will be involved in placing orders,...Remote jobHourly pay$105.79k - $141.05k
...applications through our expansive fiber network and connected... ...you’ll work on infrastructure customers rely on today and build for what... ...customer‑facing digital experiences built on Adobe Experience Manager... ..., and decision‑making. Support modernization initiatives on...FiberTemporary work$95k - $115k
...one of the largest independent fiber bandwidth companies in the U.S... ...solutions that drive customer success. This role is a key part of our sales organization, supporting revenue growth and delivering exceptional customer experiences. Key Responsibilities Engage with...FiberFull timeRemote workWork from home
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