Experienced field service technician
$32 per hourRandstad
Senior Field Service Technician
Location: Doraville, Georgia / Field-based Type: Full-Time About the Role We are seeking a skilled Senior Field Service Technician with 5+ years of hands-on experience to join our growing team. In this role, you will act as the primary on-site technical expert for our clients-delivering high-quality installation, diagnostic, and repair services for complex equipment across the region. If you are an independent problem-solver who takes pride in technical precision and great customer communication, we want to hear from you. Key Responsibilities- Installation & Service: Oversee on-site equipment setup, testing, commissioning, and routine preventive maintenance.
- Troubleshooting: Diagnose complex electrical, mechanical, and system faults using technical schematics, blueprints, and diagnostic tools.
- Emergency Repair: Respond promptly to client service calls to minimize downtime and resolve technical escalations effectively.
- Client Support: Educate customer operators on safe system operation, proper basic maintenance, and best practices.
- Reporting & Compliance: Maintain accurate digital work orders, log service hours and parts used, and strictly follow OSHA/LOTO safety protocols.
- Experience: 5+ years of relevant experience as a Field Service Technician or Industrial Maintenance Specialist.
- Technical Aptitude: Demonstrated skill reading blueprints, wiring diagrams, and troubleshooting electro-mechanical systems.
- Driving & Travel: Valid driver's license with a clean record; willing to travel up within the assigned territory.
- Physical Capability: Ability to lift up to 50 lbs and comfortable working in varied industrial or commercial environments.
- Communication: Interpersonal skills to interface professionally with clients and internal engineering teams.
- Competitive Pay: $32 + per hour (based on experience) + overtime potential.
- Comprehensive Benefits: Health, dental, and vision insurance.
- Retirement: 401(k) with employer matching.
- Equipment Provided: Dedicated company vehicle, fuel card, tools, tablet/phone, and paid travel expenses.
- Growth: Ongoing factory certification and specialized technical training opportunities.
shift: First
work hours: 7 AM - 4 PM
education: High School Responsibilities
- Installation & Commissioning: Setting up new equipment, machinery, or systems at customer sites according to technical specifications and testing for proper functionality.
- Troubleshooting & Diagnostics: Reading blueprints, wiring diagrams, and schematics to isolate hardware, electrical, or software issues.
- Maintenance & Repair: Performing scheduled preventive maintenance routines to prevent downtime, as well as handling emergency repair calls.
- Documentation & Reporting: Filling out work orders, logging parts used, tracking labor hours, and generating service reports via Field Service Management (FSM) software.
- Client Education & Customer Service: Demonstrating how to operate installed systems safely, explaining necessary repairs clearly, and answering client questions.
- Safety & Compliance: Strictly adhering to local, industry, and site-specific safety protocols (such as Lockout/Tagout and OSHA regulations).
- Inventory & Fleet Management: Keeping track of tool kits, spare parts inventory in service vehicles, and ensuring company vehicles are maintained.
The essential functions of this role include:
- wearing steel toe shoes
- manual lifting up to 50lbs
- standing for 12 hours at one time
- working weekends
- Mechanical Maintenance
- Product Inspection
- Blueprints
- Basic Computer Skills
- Engineering
- Inspecting
- Years of experience: 5 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Vacancy posted 4 days ago
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