Executive Assistant

Executive Assistant To The Chief Operating Officer (COO)

The Executive Assistant to the Chief Operating Officer (COO) provides high-level administrative and operational support within a fast-paced, multi-concept hospitality and restaurant organization. This role requires exceptional organizational skills, strong attention to detail, sound judgment, and a high degree of professionalism. The Executive Assistant will manage complex calendars, coordinate travel and meetings, prepare executive-level presentations and reports, and handle sensitive information with absolute confidentiality. The ideal candidate thrives in a dynamic environment and can anticipate needs to ensure the COO's office operates efficiently.

Responsibilities

Executive Administrative Support

• Manage a complex and fast-changing executive calendar, including scheduling meetings, coordinating appointments, and prioritizing commitments.
• Provide general administrative support including answering calls, drafting correspondence, preparing documents, and managing filing systems.
• Prepare polished presentations, reports, spreadsheets, and briefing materials using Microsoft Word, Excel, PowerPoint, and SharePoint.
• Create, maintain, and organize executive documents, shared files, and operational materials (e.g., agendas, dashboards, trackers).

Travel & Meeting Coordination

• Coordinate all travel arrangements for the COO, including detailed itineraries, lodging, transportation, and logistics.
• Prepare meeting materials, set agendas, and ensure the COO is briefed and equipped for all engagements.
• Assist with planning and execution of internal leadership meetings, field visits, and operational events.

Operational & Departmental Support

• Support the COO with cross-functional coordination across hospitality, restaurant, retail, and operations teams.
• Assist with special projects, research tasks, and operational initiatives as assigned.
• Maintain confidentiality and demonstrate sound judgment when handling sensitive or proprietary information.
• Serve as a point of contact between the COO and internal/external stakeholders with professionalism and tact.

Administrative Process Support

• Prepare and process purchase orders, expense reports, approvals, and other documents.
• Maintain accurate records and ensure timely submission and tracking of all required documentation.

Qualifications

Education & Experience

• High school diploma required; bachelor's degree preferred.
• Experience supporting a senior executive in a fast-paced corporate environment, ideally within hospitality, restaurants, or a similar high-volume industry.
• Demonstrated experience managing complex administrative workflows and executive support tasks.

Skills & Requirements

• Exceptional verbal and written communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to type a minimum of 60 words per minute.
• Experience with Oracle or similar enterprise systems is a plus.
• Professional, poised, and capable of working effectively with executives, teams, and external partners.
• Ability to exercise discretion, maintain confidentiality, and handle high-pressure situations with composure.

Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.