Real Estate Loan Officer

True Sky Credit Union

Structured Compensation - Job Description

RELO-Real Estate Loan Officer

Data Year: 2025
Prepared On: 10/08/2025

Department:

Real Estate Lending


Grade:

6


Reports To:

VP of Real Estate

Classification:

Non-Exempt


Supervises Direct:

0

Supervises Indirect:

0

Approved By:

President

Effective Date:

10/08/2025

Revised Date:

10/08/2025

Role:

To assist members with their Real Estate/Mortgage lending needs: analyze loan requests and make credit decisions based on Real Estate/Mortgage lending policy. To solicit, negotiate and originate conforming and non-conforming mortgage loans in compliance with applicable secondary market and portfolio requirements, True Sky Credit Union's policies and procedures and State and Federal Regulations.

Essential Functions & Responsibilities:

E

40%

Review and evaluate information on mortgage loan documents to approve or reject loan application and/or request additional information to make a decision of approval or denial. Establishes terms and conditions of an approved loan and reviews with member. Prepare and deliver to applicants all documents and required disclosures according to product requested meeting timing requirements.

E

20%

Market mortgage products and services to realtors, builders, and general public to originate mortgage loan applications. Participate in community and loan development activities.

E

15%

Evaluates acceptability of loan in accordance with the statutes, rules, procedures, policies, regulations and guidelines of the State of Oklahoma, Federal Government, and the Credit Union (the "Rules"). The Credit Union shall also provide regulations, policies, procedures, and guidelines as are promulgated by various government and investor agencies, including but not limited to FNMA, FHLMC, FHA, VA, FHLB, USDA, OSBD, NCUA and various other investors.

E

10%

Cross sells other Credit Union products and services.

E

5%

Prepares loan file and delivers to processor for processing, underwriting and closing.

E

5%

Responsible for maintaining a current working knowledge of all requirements above,
will complete all annual training requirements, and will conduct himself/herself in
accordance with all the Rules including without limitation the SAFE ACT and CFPB Reg G (12 CFR 1007.1 et seq.) and the Real Estate Settlement Procedures Act and CFPB Reg X (12 CFR 1024.1 et seq.).

N

5%

Performs other duties as assigned.

Performance Measurements:

1.

Originate real estate loan applications and cross sell additional products and services. Ensure all loan decisions are made within an acceptable time frame and in compliance with lending policies, procedures, rules and regulations with minimal errors. Communicate loan decision to all involved parties.

2.

Answer member's real estate questions from the telephone queue and assist Real Estate loan operations staff as needed.

3.

Troubleshoot and resolve member and internal inquiries in a timely, friendly, professional and accurate manner.

4.

Meet or exceed the minimum established individual loan goals each month.

5.

Build Real Estate loan referral network though cold calling, marketing efforts and networking in professional organizations such as realtors and homebuilder groups and associations. Meet or exceed specified contact goals with Realtors each month.

6.

Develop and maintain knowledge of all mortgage products and rates within the credit union and from the mortgage industry.

7.

Apply new procedures, policies and practices as directed by management into daily operations, and complete all assigned yearly training in timeframe required.

8.

To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all credit union policies and procedures.

Knowledge and Skills:

Experience

Three years to five years of similar or related experience.


Education

(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.


Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.


Other Skills

1. Knowledge of the secondary market and experience with first and second mortgage residential real estate lending. 2. Must be able to type, use PC and general office equipment including 10-key calculator. 3. Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator, (MLO). 4. Must be bi-lingual with the ability to speak, read, and write in Spanish and English fluently.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.


This Job Description is not a complete statement of all duties and responsibilities comprising the position.

EOE/AA