Member Experience Associate
M & E FIT LLC
Job Description Job Description Position Overview As a Member Experience Associate (MEA), you are the heart of our studio. You will be the first and last impression for every member—creating a welcoming, high-energy, and supportive environment. This role is perfect for someone who thrives in a fast-paced setting, loves connecting with people, and is passionate about health and wellness. Key Responsibilities Greet and check in members with a warm, positive attitude Deliver exceptional customer service and build genuine relationships Educate prospective members on memberships, promotions, and studio offerings Assist with sales and membership sign-ups (including Founding Memberships) Maintain studio cleanliness and organization (lobby, retail, locker areas) Support class transitions and ensure a seamless member experience Answer phones, respond to inquiries, and assist with scheduling Promote studio events, classes, and community engagement Handle transactions and maintain accurate records
Vacancy posted 1 day ago
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