Government and Public Sector - Service Delivery Center - Microsoft Senior BA

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need.

The opportunity

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.

Your key responsibilities

As a Senior BA, you will be responsible for the following:

• Participate in discovery meetings with clients and prospects to understand and document their business requirements
• Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
• Customize Microsoft Dynamics Power Platform applications
• Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
• Create reports and train end-users
• Execute decision making based on understanding of various policies

In addition to your client’s responsibilities, you will also be expected to fulfil senior-level responsibilities within the firm. EY seniors support people-related initiatives, including recruiting events and interview nights. Seniors are also expected to support and participate in internal, firm activities, including training programs and courses to stay current on training requirements and continuously improve technical skills. Lastly, you will be expected to understand and follow all workplace policies and procedures, including all applicable Independence policies. 

Skills and attributes for success 

• Experience gathering requirements
• Experience with Microsoft Dynamics and Power Platform applications
• Experience working with clients to solve problems
• Experience and understanding of agile delivery and development methodologies
• Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have 

• Bachelor's degree
• Candidate must be able to obtain/maintain a DoD Secret clearance
• 5+ years of relevant experience

Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office.  In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 – 30% or more

Ideally, you'll also have 

• Expertise in developing written and visual communication products 
• Excellent written and oral communication skills 
• Ability to collaborate with clients and identify engagement follow-on opportunities 

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn  more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $67,000 to $136,800.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. 
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

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EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on careers.ey.com .