Guest Service Representative
GATEWAY HOTEL & CONFERENCE CENTER
Job Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services. Essential Duties & Responsibilities Always greet guests in a friendly and professional manner Perform accurate check-in and check-outs of guests daily Answer telephone in a timely fashion Make reservations over the phone and in person Provide mutually beneficial solutions to guest complaints Responsible for a cash float throughout your shift to ensure that everything balances at the end of shift Exhibit teamwork throughout all departments of the hotel Reporting Relationships: This job reports to Front Office Manager Front Office Assistant Manager Front Desk Supervisor The Gateway Hotel & Conference Center is an Equal Opportunity Employer. #J-18808-Ljbffr GATEWAY HOTEL & CONFERENCE CENTER
Vacancy posted 4 days ago
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