Repair & Restoration Specialist

Repair And Restoration Specialist

The Repair And Restoration Specialist is responsible for diagnosing, reworking, and restoring non-conforming or failed fiber optic cable assemblies to meet industry standards and customer specifications. This role combines precise manual craftsmanship with technical diagnostic skills to salvage high-value cable assemblies.

Significant Responsibilities

• Performs specific job responsibilities
• Diagnostics & Failure Analysis: Inspect failed or nonconforming fiber optic assemblies - including single-mode, multimode, multi-fiber/MTP/MPO, ruggedized fiber optic connectors including expanded-beam, SMPTE and Hybrid (Fiber & Electric)to determine the root cause of the failure.
• Optical Testing: Utilize specialized test equipmentincluding Visual Fault Locators (VFL), Optical Time-Domain Reflectometry (OTDR) and Insertion Loss (IL) / Return Loss (RL) meters to evaluate cable assemblies
• Repair Estimation: Provide sales repair estimates in a timely manner
• Repair Instructions: Provide detailed rework procedure and BOM's for production to complete the repair
• Component Salvage: Safely disassemble ruggedized housings, back-shells, and complex multi-pin connectors to salvage high-cost components from scrap assemblies.
• Documentation & Quality Tracking: Accurately log rework actions, failure modes, and test results to help engineering identify recurring trends.
• Rework & Production Support: Assist production with terminating, polishing, optical testing & interferometry
• Promotes OCC's service excellence and quality. Provides excellent service to customers; builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer request/needs.
• Champions OCC's vision and values (as outlined in the 15 Essential Point of Success); complies with policies and procedures, ethical standards and Code of Conduct.

Job Scope

• Managerial: None.
• Communication: Communicate technical data and requirements to cross-functional teams.
• Confidentiality: All documentation and paperwork are confidential to OCC.
• Financial: Must require manager's approval before committing to purchases. Respond to the Finance team's request for information in a timely and accurate manner
• Compliance: Follows SOX, ISO, military standards and safety policies and procedures.
• Travel: None

Minimum Qualifications Required

Education: Associate Technical Degree or relevant work experience

Experience: 24 years of experience in fiber optic cable assembly manufacturing, with a specific focus on termination, polishing, and testing. Prior rework experience is highly preferred.

Essential Skills, Abilities & Knowledge

• Excellent computer skills required with familiarity and skill in software packages such as Microsoft Word and Excel
• Proficiency with fiber-optic test equipment (OTDR, Interferometers, Visual Fault Locators)
• Possess an excellent mechanical aptitude with knowledge of fiber optic cable and connector design and its application to production processes
• Ability to understand and implement Quality procedures
• Excellent oral and written communication skills required with the demonstrated ability to express oneself clearly and concisely

Working Conditions

This is a partially sedentary job which requires vision sufficient for significant reading, keyboarding and computer usage. Also, normal work responsibilities call for nominal levels of physically demanding efforts characterized by walking and standing some of the day and lifting up to 25 lbs. This work also requires an individual with hearing sufficient for dealing with external agencies/vendors, interacting with employees, conducting meetings, as well as for significant telephone contact. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.

Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.