Office Services Associate

Job Description

Job Description

We are looking for an Office Services Associate to support daily reprographics, office operations, and meeting services in Washington, District of Columbia. This Long-term Contract position is ideal for someone who takes pride in delivering accurate work, maintaining confidentiality, and creating a detail-oriented experience for internal teams and guests. The role combines hands-on document production, hospitality support, and operational coordination in a fast-moving corporate environment.

Responsibilities:
• Operate high-volume document production equipment to scan, copy, print, assemble, and bind business materials with a strong focus on accuracy and discretion.
• Distribute confidential files and completed materials promptly while following established handling procedures and quality standards.
• Prepare conference and meeting spaces by arranging furniture, confirming room setup requirements, organizing catering support, and ensuring shared areas remain presentation-ready.
• Support basic audio/visual readiness for meetings and help reset rooms efficiently after events or service requests are completed.
• Maintain service logs and tracking records to monitor incoming requests, turnaround times, and completion status for office support activities.
• Coordinate daily assignments by evaluating priorities, managing competing deadlines, and keeping leadership informed of workflow concerns or service interruptions.
• Perform routine troubleshooting on office equipment, check finished output for quality, and escalate technical issues when additional support is needed.
• Restock paper, toner, kitchen items, and other operational supplies while using materials responsibly to help maintain uninterrupted service.
• Provide responsive customer support across office service functions, including document handling and general back-office assistance in a detail-oriented setting.• High school diploma or equivalent required.
• At least 1 year of experience in office services, print support, mailroom, or a similar administrative operations role; experience in a legal, banking, or large corporate setting is preferred.
• Ability to manage confidential documents and sensitive information with sound judgment and professionalism.
• Strong communication, organization, and time-management skills with the ability to balance multiple requests in a deadline-driven environment.
• Demonstrated customer service skills and the ability to build positive working relationships with employees, guests, and cross-functional teams.
• Comfortable standing and walking for much of the workday, supporting operations across multiple floors, and occasionally lifting or moving materials up to 50 pounds as needed.
• Self-directed, dependable, and solution-oriented, with the ability to identify issues, resolve routine problems, and escalate concerns appropriately.
• Familiarity with document scanning, reprographics support, mailroom or office services processes, and multi-line phone coverage is helpful.