Appointment Scheduling Specialist - Heart & Vascular Specialist Clinic - Full-Time, Days

Appointment Scheduling Specialist – Heart & Vascular Specialist Clinic – Full-Time, Days Work location: 6300 West Parker Road, MOB 2, Suite 322, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Highlights Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable Requirements High School Diploma or equivalent (required) Related experience in Healthcare environment (strongly preferred) Requires strong customer skills Good communication skills Possess a strong work ethic and a high level of professionalism A team player who handles multiple projects simultaneously in a fast-paced environment Responsibilities Delivers care to patients utilizing the Appointment Scheduling Specialist Process Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co‑pays / co‑insurance, gathers insurance information and patient personal data Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned Performs other duties as assigned Benefits Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program and several other benefits Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice Strong Unit Based Council (UBC) A supportive, team environment with outstanding opportunities for growth #J-18808-Ljbffr Texas Health Resources