Patient Access Representative 1, Full Time(U)

Patient Access Representative 1 (On-Site) (U) Position Location: UHealth Tower Schedule: Monday through Friday, 11:00 PM to 7:30 AM, with alternating weekend shifts. Responsibilities Greets visitors to the department and directs them to their requested destination. Answers incoming calls and places outgoing calls in a timely and efficient manner, while providing. Exceptional customer service to further a positive institutional image. Responds to general questions and inquiries, forwards non-routine requests to appropriate staff for handling. Assists with general administrative tasks, such as sorting departmental mail, faxes, troubleshooting office equipment, etc. Maintains department directories and visitation logs. Maintains a tidy and clean reception area. Places orders for department supplies as requested by department leadership. Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere. Adheres to University and unit-level policies and procedures and safeguards University assets. Qualifications High School diploma or equivalent Minimum 1 year of relevant experience Knowledge, Skills, and Attitudes General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer. Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff Pay Grade: H3 #J-18808-Ljbffr