Patient Access Representative
$24 - $25 per hourGlobal Technical Talent
Patient Access Representative
Location: West Hollywood, CA
Onsite Flexibility: Onsite
Contract Details
- Position Type: Contract
- Contract Duration: 3 months
- Start: June 1, 2026
- Pay Rate: $24.00$25.00 / Hour (USD)
- Shift / Schedule: Day shift, 12:00 PM 8:30 PM (5x8 Hours); start times may range from 12:00 PM6:00 PM; weekend and holiday requirements apply
- Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Summary
The Patient Access Representative (PAR) is responsible for providing patients with a welcoming experience while facilitating patient access to care. The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient, and/or Emergency Services. Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing, and Patient Arrival & Registration. The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). This role also involves patient-facing registration, point of service collections, and financial clearance. Provides superior customer service through all personal and professional interactions with all customers within the health system.
Key Responsibilities
- Register approximately 2540 patients daily
- Identify point of service cash collection opportunities and perform financial clearance
- Facilitate patient access to care by providing a welcoming registration experience
- Perform Patient Access activities for Inpatient, Outpatient, and/or Emergency Services patients
- Support cross-trained roles across Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing, and Patient Arrival & Registration
- Determine insurance eligibility, benefits, and authorization requirements
- Verify Third Party Liability (TPL), Medi-Cal / Medicare eligibility, and Workers Compensation eligibility
- Provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages)
- Provide superior customer service through all personal and professional interactions with all customers
Required Skills
- PC knowledge
Preferred Skills
- Health insurance knowledge
- EPIC EHR experience
Education Requirements
- High school diploma or GED required
Required Experience
- Minimum 12 years of hospital registration experience required
- Recent in-hospital eligibility experience required
Work Environment / Physical Requirements
- Onsite role; business professional attire required (scrubs not applicable)
- Weekend and holiday availability required
- Start times may range from 12:00 PM6:00 PM
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
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