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Patient Access Representative

Insight Global

Job Description

Job Description

Required Skills & Experience

  • HS Diploma 
  • 2+ years call center experience OR front desk experience at doctor’s office with multiple physicians 
  • 2+ years experience scheduling appointments  
  • 40+ WPM typing speed

 

Nice to Have Skills & Experience

  • Proficient in Epic software 
  • Experience verifying insurances 
  • Basic experience with Excel and standard workbooks 
  • Experience with Genesis phone system

 

Job Description:

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area to cover an LOA. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of on-site - depending on performance) where it will then go remote. Training will be M-F, 8am-5pm. Must be able to work any/all shifts between 7am-7pm Monday-Friday after completing training.

Vacancy posted 4 days ago
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