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Patient Access Specialist

Artera

Artera seeks a Patient Access Specialist for a fixed-term contract to manage patient communications and support insurance verification. The role handles high-volume inbound and outbound calls, educates patients on coverage options, and documents interactions within a fast-paced environment.

Responsibilities

  • Handle high volume of inbound and outbound patient calls
  • Verify insurance information and patient eligibility
  • Educate patients on coverage options and payment plans
  • Document patient interactions accurately and thoroughly
  • Collaborate with internal teams to ensure patient experience

Requirements

  • Customer-focused with strong interpersonal skills
  • Ability to manage high call volumes independently
  • Knowledge of insurance verification and healthcare coverage
  • Accurate documentation and attention to detail
  • Comfortable working in fast-paced environments
Vacancy posted 6 days ago
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