Business Systems Analyst

A client of Innova Solutions is immediately hiring for a Business Systems Analyst

Position type: Fulltime, Contract
Duration: 18 months
Location: Charlotte, NC/ Irving, TX


As a Business Systems Analyst , you will be:


Day to Day Responsibilities

• Lead complex, large-scale initiatives by driving discovery, requirements, and cross-functional alignment for enterprise-impacting capabilities and process transformations.
• Elicit, analyze, and document requirements (functional and non-functional), translating business objectives into clear epics, features, user stories, acceptance criteria, and process flows.
• Partner with engineering and architecture to evaluate solution options, define functional specifications, data mappings, integration needs, and operational considerations (monitoring, support model, resiliency).
• Facilitate stakeholder workshops (business, technology, operations, controls) to validate scope, resolve ambiguity, manage tradeoffs, and ensure shared understanding of outcomes.
• Drive backlog quality and readiness by ensuring stories are development-ready, dependencies are understood, and requirements are testable and traceable.
• Support testing and implementation through test strategy input, UAT planning/execution, defect triage, release validation, and go-live readiness coordination.
• Apply controls and risk discipline by incorporating compliance, privacy, auditability, data protection, and operational risk considerations into requirements and solution definitions.
  Use data and process analysis to identify inefficiencies, quantify impact, and recommend improvements (cycle time, error rates, automation potential, customer/employee experience).
• Enable change management and adoption by supporting training needs, communications, user documentation, and operational handoffs.
• Leverage GenAI thoughtfully (where appropriate) to accelerate requirements drafting, summarization of stakeholder inputs, and consistency checks-while ensuring outputs remain accurate, explainable, and policy-aligned.

Required Qualifications

• Requirements documentation, user story writing, acceptance criteria, and end-to-end traceability through testing and release.
• Experience partnering with engineering teams on system integrations, APIs, data flows, and platform modernization efforts.
• Agile delivery (Scrum/Kanban), backlog refinement, and collaboration with product and technology stakeholders.
• Testing support (UAT planning/execution, test scenario development, defect triage, release validation).
• Experience using GenAI-enabled tools (or equivalent automation/analysis tooling) to improve analysis productivity and backlog quality.

Desired Qualifications

• Experience working in COO / Operations or shared services environments is a plus (e.g., operations enablement, customer experience, resiliency, or regulatory initiatives).
• Familiarity with controls, risk, and compliance considerations in requirements and solution delivery.
• Exposure to process analysis and modeling (e.g., process flows, identifying inefficiencies, basic root cause analysis).
• Working knowledge of data concepts (data quality, reporting needs, basic data validation).
• General understanding of technology environments (e.g., APIs, integrations, cloud platforms) and how they impact requirements.
• Experience in Agile or hybrid delivery models with cross-functional teams.

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!


Kavita Singh
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View email address on click.appcast.io

PAY RANGE AND BENEFITS:
Pay Range*: $60- $65 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).


ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

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Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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