Manager, Facilities Operations & Maintenance

CompanyFederal Reserve Bank of St. LouisThe Manager, Facilities Operations & Maintenance oversees the Facilities Management O&M function across the 8th District, including building maintenance, plant engineering, housekeeping, lease management, and outsourced service provider management.Reports to: AVP, Facilities Management.Leads: 3 Operations/Maintenance Assistant Managers (2 in St. Louis, 1 in Memphis), approximately 14 Technicians (indirect), and multiple outsourced service providers.ResponsibilitiesProvide district-wide leadership for maintenance, engineering, painting, housekeeping, and environmental operations; ensure policies and procedures are consistently followed.Manage contracts and agreements for janitorial, building management system (BMS), HVAC maintenance, landscaping, snow removal, , window washing, pest control, and other services; review agreements for price and appropriateness; monitor service quality.Meet regularly with district and system managers, department administrators, and key stakeholders to monitor customer satisfaction; develop action plans to address areas of deficiency.Develop, monitor, and prioritize the operating budget; assist with annual expense and capital planning and long-term forecasting; manage the annual facilities expense budget to ensure targets are met.Create and monitor team and individual goals to support a competitive, customer‑service‑focused organization.Provide daily work direction; hire employees; conduct performance evaluations; and evaluate contractor and vendor work.Promote a culture of “safety first” emphasizing awareness, discipline, and compliance with OSHA standards and other relevant guidelines.Manage the Integrated Workplace Management System (IWMS); ensure information is accurate and updated; use data insights to drive continuous improvement in site performance.Use IWMS to monitor workflow and quality; identify trends and implement system and process improvements.Ensure regular inspections of real estate; follow up on maintenance work performed; develop plans to quickly resolve issues, and ensure all regulatory required work is performed and documented.Make independent operational decisions within delegated authority regarding equipment adjustments, forecast updates, routine space maintenance, and allocation of resources needed to meet operating plans.QualificationsBachelor’s degree required; Mechanical Engineering, Electrical Engineering, Operations/Business Management, or related degree is preferred.At least five years of experience in facilities operations, maintenance, or a closely related field.Strong understanding of budgeting processes and accounting practices; ability to effectively operate within budget constraints.Demonstrated leadership skills with the ability to set a positive tone, gain respect, and coach staff to achieve high performance and engagement.Excellent written and oral communication skills; ability to interact effectively with staff, peers, and management; skilled in resolving conflict professionally.Proficiency in PCs, email, MS Word, Excel, and willingness to learn additional facilities-related applications.Experience with IWMS and data-driven operational improvement.Project management experience preferred;Technical knowledge of building operating equipment is a plus.Certifications beneficial: Certified Facility Manager (CFM), OSHA training.Ability to work under minimal supervision and exercise sound independent judgment.Candidates with less experience may be considered at a lower job grade and salary.Total RewardsBring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.Salary: $131,500 - $170,900 annual.In addition to competitive compensation, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period401k/Thrift Plan with generous employer matchEmployer-funded Pension PlanPaid Vacation/Sick Time and HolidaysFlexible Spending Accounts and Healthcare Spending AccountsLife Insurance and Long Term Disability InsuranceTuition Reimbursement (undergraduate and graduate)Parental LeaveFree onsite 24/7 Fitness Center including training classes, and locker room / shower facilitiesOnsite Cafeteria and Coffee ShopAdditional Convenience Benefits, Discounts and More…At the Federal Reserve Bank of St. Louis, we are committed to a strong and resilient economy for all. We prioritize inclusion and strive to be a workplace where all employees can thrive. Learn more about Bank's culture.The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-OnsiteFull Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryWork ShiftFirst (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.Privacy Notice #J-18808-Ljbffr Federal Reserve Bank of New York