Revenue Cycle Coordinator

REVENUE CYCLE & DATA OPERATIONS COORDINATOR

Location: Remote – Preference for candidates near Fort Wayne, IN, or West Palm Beach, FL

POSITION OVERVIEW

Our client is seeking a detail-oriented Revenue Cycle & Data Operations Coordinator to support revenue cycle management, medical billing, and data quality within a healthcare environment.

This role focuses on maintaining accurate patient and billing records, supporting insurance verification and claims processing, tracking authorizations, and identifying opportunities to improve operational efficiency. The position will also provide cross-functional administrative and patient coordination support to clinical, pharmacy, and billing teams as needed.

KEY RESPONSIBILITIES

Revenue Cycle & Billing Support

• Support patient intake documentation, insurance verification, authorization tracking, and billing coordination.

• Assist with claims preparation, submission, and follow-up with insurance payors.

• Identify and resolve billing discrepancies, missing documentation, and claim denials.

• Maintain accurate billing records and supporting documentation for reimbursement.

• Track outstanding claims and coordinate with payors and internal teams to resolve issues.

• Monitor reimbursement trends and identify potential revenue leakage or process inefficiencies.

Data Quality & Reporting

• Maintain accurate, complete, and consistent patient and billing data across healthcare systems.

• Audit patient records, insurance information, authorizations, and billing documentation.

• Identify data discrepancies and implement corrective actions to improve accuracy.

• Support reporting and analysis of revenue cycle performance and operational metrics.

• Assist leadership with operational, financial, and compliance reporting.

• Help establish best practices for documentation, data governance, and record management.

Healthcare Operations & Patient Support

• Assist pharmacy and clinical staff with patient records and documentation.

• Support patient care coordination and communication with patients, clinics, and providers.

• Conduct patient outreach regarding therapy schedules, documentation requirements, and insurance information.

• Maintain organized patient files and ensure required documentation is complete.

• Provide administrative support with scheduling, office coordination, and workflow organization.

Compliance & Documentation

• Ensure patient and billing documentation meets applicable regulatory and compliance standards.

• Support compliance with HIPAA, pharmacy regulations, and industry best practices.

• Maintain organized records for internal audits and regulatory reviews.

REQUIRED QUALIFICATIONS

• 2+ years of experience in healthcare revenue cycle management, medical billing, or healthcare operations preferred.

• Experience with insurance verification, claims processing, and reimbursement workflows.

• Strong attention to detail and ability to audit and manage complex data.

• Proficiency with healthcare software systems, electronic medical records (EMRs), and Microsoft Excel or other reporting tools.

• Excellent communication, organization, and problem-solving skills.

• Ability to collaborate effectively with clinical, administrative, and billing teams.

• Ability to manage multiple priorities in a fast-paced healthcare environment.

PREFERRED QUALIFICATIONS

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, Finance, or a related field.

• Experience in infusion pharmacy, specialty pharmacy, or healthcare services.

• Knowledge of Medicare, Medicaid, and commercial insurance reimbursement.

• Familiarity with infusion therapy billing and prior authorization processes.