Office Assistant

Office Assistant

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Office Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

Location: Rocky Point-Pender County NC

Schedule: Primarily Monday–Friday 8am-5pm, with a rotating Saturday shift from 6:30 a.m.–10:30 a.m. Total hours will not exceed 40 per week.

Required Educational/Experiential Qualifications:

• High School Graduate with some business courses.
• Two (2) years secretarial or clerical experience. OR
• Equivalent combination of education and experience.
• Experience in third party medical billing.
• Ability to work a flexible schedule

Position Highlights:

• Performs a variety of secretarial and administrative support duties.
• Knowledge of all Outpatient Treatment Services (OTS) programs.
• Assisting the staff of OTS in daily procedures.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• General knowledge of the program and related functions as needed.

Additional Information:

• Answer phones at the front desk, provides support for Office Assistant team members, check in clients dosing
• Clerical – pick up incoming mail, file client related paperwork, print SAIOP certificates, check in and review new client paperwork, maintain client confidentiality by securing all client information via telephone or personal contact, order supplies
• Patient support – schedule and reschedule appointments for therapist / counselors / providers conduct reminder calls
• Collect and post client payments; assist with 3rd party billing as assigned. Collect client fees
• Maintain priority dosing for OTP list and verification
• Miscellaneous fill in as needed
• General knowledge of office practice and procedures.
• Ability to communicate effectively in person and by telephone.
• Ability to operate any office machines required by the position such as computer and printer, typewriter, calculator and other equipment.
• Working knowledge of Microsoft Office to include Windows XP and/or 2000, MS Word, Excel and Outlook.
• Ability to arrange and place records, reports and files into proper sequence.
• Ability to gather and give basic information and instructions on agency programs and services based on inquiries.
• Willingness to work with clients who have special needs and interact with them professionally.
• Ability to establish and maintain effective working relationships.
• Working knowledge and ability to use correct grammar, vocabulary and spelling.
• Working knowledge of arithmetic and its uses in general office work.
• Must be able to physically perform the basic life operational functions of stooping, standing, walking, fingering, grasping, talking, hearing and repetitive motions.
• Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must possess the visual acuity to prepare and analyze data and figures, operate a computer and do extensive reading.

Salary & Benefits:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at View email address on click.appcast.io.

We look forward to reviewing your application!

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.