Senior Manager, AI Enablement

Senior Manager, AI Enablement

Johnson & Johnson Innovative Medicine Technology is recruiting for a Senior Manager, AI Enablement. The primary location for this position is Titusville, NJ, with consideration given to Horsham, PA. This role may require up to 10% domestic and international travel.

Purpose:

Johnson & Johnson Innovative Medicine Technology is seeking a technologist with strong artificial intelligence experience to support the safe, scalable adoption of AI, including generative and agentic AI, across North America (NA) commercial teams. As Senior Manager, AI Enablement, you will play a critical role in realizing strategic NA Commercial priorities through the power of AI, translating key opportunities into well-articulated problem statements, requirements, and success criteria — partnering with AI platform team to deliver fit-for-purpose solutions with measurable business impact.

You will serve as a bridge between product, platform, and AI teams working seamlessly with business stakeholders—beginning with CRM and Patient Experience—using product management and design thinking practices to define clear problem statements, validate value propositions, and establish KPIs/OKRs that demonstrate value realization. You will lead day-to-day cross-functional delivery and adoption activities to move solutions from experimentation to scale, ensuring appropriate governance through structured demand intake, triage, and prioritization, and positioning capabilities to be reused and scaled across the portfolio in a compliant, responsible manner.

Key responsibilities:

• Execute the AI enablement strategy by partnering with product, data, and AI platform teams to translate business priorities into clear problem statements, user needs, and outcome hypotheses, with explicit value propositions and measurable KPIs/OKRs.
• Serve as the day-to-day bridge between business stakeholders and Product, Data, AI Engineering, Data Sciences, and business teams, applying Product Management and Design Thinking principles to define clear problem statements, validate value propositions, and ensure business requirements are faithfully translated for AI delivery teams.
• Enable adoption and operationalization by partnering on change management (communications, training, UAT, rollout plans) and coordinating run-state handoffs; contribute business context and stakeholder requirements to build-vs-buy evaluations; support vendor engagement by articulating business needs and success criteria.
• Manage governance for a subset of AI demand by establishing structure for intake, triage, and prioritization (e.g., strategic alignment, value vs. effort, readiness, risk/compliance), surfacing business requirements and constraints that inform build/buy/partner decisions Maintain a transparent backlog and communicate status, decisions, and outcomes for all stakeholders.
• Ensure responsible, compliant delivery by embedding privacy, security, legal/compliance, and responsible AI controls into requirements, testing, documentation, and launch readiness (e.g., human-in-the-loop, monitoring, auditability, go/no-go criteria).
• Operate with agile delivery disciplines (backlog refinement, sprint planning, demos, retrospectives) and contribute to team capability building by mentoring teammates, documenting playbooks, and continuously improving ways of working.
• Apply product management and design thinking practices (empathize/define/ideate/prototype/test) to validate use cases, define MVPs, and instrument solutions so value realization can be measured and reported against agreed KPIs.
• Drive scale by identifying reuse opportunities (data access, evaluations, prompt/workflow templates, integration approaches) across commercial functions and partnering with AI platform team to ensure solutions are positioned for cross-portfolio leverage.

Qualifications & Requirements:

• Education: Bachelor's degree required; advanced degree preferred in Computer Science, Data Science, AI/ML, Business, Engineering, or related field.
• Experience: 10+ years delivering AI/analytics and digital products in industry; demonstrable experience taking GenAI/LLM solutions into production. Life sciences or healthcare experience strongly preferred.
• People leadership: 2+ years of experience building and leading high-performing teams, including hiring, coaching, performance management, and developing technical leaders.
• Technical fluency: Working knowledge of modern ML/LLM architectures, RAG, prompt engineering, MLOps/LLMOps, and cloud deployment patterns.
• Digital Product delivery: Proven track record managing product delivery lifecycle, prioritization, OKRs/KPIs, and stakeholder alignment.
• Governance & compliance: Practical experience implementing privacy, security, and auditability controls in regulated environments.
• Communication: Strong ability to translate technical concepts for business leaders and influence cross-functional decisions.
• Experience working in healthcare is preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.